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WIC Pharmacist Assistant

WIC Pharmacist Assistant

MedipostPretoria, Gauteng, South Africa
30+ days ago
Job description

The WIC Pharmacist Assistant exists at Medipost Pharmacy, Gezina reporting to the Pharmacy Manager.

1. Work Output

  • Evaluation of patients' medicine-related needs determining the indication, safety, and effectiveness of the therapy.
  • Prepares medication by reviewing and interpreting Rx, detecting therapeutic incompatibilities (when applicable) and signed by a Pharmacist.
  • Dispenses medications by compounding, packaging, and labeling pharmaceuticals and signed by a Pharmacist.
  • Accurately interpret Rx and act in a professional and responsible manner, within legal requirements in accordance with GPP and SAPC.
  • Ensure accurate picking, packing, labeling, and checking of medicines and be aware of common dosages as well as important drug interactions.
  • Correct errors on Rx rejected by medical aid as per SOPs.
  • Accurately capture and dispense medicine as prescribed on a valid Rx as per SOPs, signed by a Pharmacist.
  • Ensure all medications are checked for accuracy by a Pharmacist and signed before it is issued to a patient.
  • Assist with re-packing of medicines approved by the Responsible Pharmacist.
  • Assist with the distribution and control of stock of Schedule 1 to Schedule 5 medicines or scheduled substances.
  • Assist with the ordering of medicines and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorized in terms of the Medicines Act to purchase or obtain such medicines or scheduled substances.
  • Check-in, put-away or return dispensary stock to Receiving.
  • Manage and maintain over-the-counter medicine, order, replenish, and stock adequate inventory.
  • Ensure stock is checked for damages and expiry dates.
  • Ensure any stock discrepancies are recorded on the documents provided as per SOPs.
  • Re-stock consumables when required.
  • Participate in regular cycle counts and annual / bi-annual stock take.
  • Process all paperwork for accurate submission of claims to medical aids as per SOPs.
  • Ensure accurate and timely authorization of patient medicine at medical aid as per SOPs.
  • Maintain patient profiles on the system (also includes merging) as per SOPs.
  • Take note of any messages on the patient profile and take suitable action (if required). Create accurate and relevant action diaries on the MedipostApp system as per SOPs.

2. Customer

  • Furnishing of information and advice to patients with regards to medicine usage.
  • Determine patient compliance to the therapy, and follow-up to ensure the patients’ medicine-related needs are met as per SOPs.
  • Professionally interact with patients and health care professionals.
  • Execute customer service initiatives in the dispensary to ensure great customer experience, driving customer loyalty.
  • Meet and exceed customer expectations.
  • 3. Operations

  • Efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping, and administration in line with GPP and SAPC Regulations and company standards.
  • Constant communication with colleagues and management to address expectations, requirements, and compliance.
  • Ensure integration and partnership with the clinic, over-the-counter (OTC) healthcare aisle resulting in a full offering to patients regarding their healthcare needs.
  • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
  • Assist management to identify / eliminate security risks.
  • Ability to prioritize work to achieve the required daily outcome.
  • Problems are identified and escalated through relevant channels.
  • Maintenance & adherence to good housekeeping practices.
  • Ensure stock and shelves are clean and tidy.
  • Manage own time & attendance according to company policies.
  • Adherence to company policies and SOPs.
  • Self-initiative and willingness to constantly exceed expectations.
  • Self-motivated.
  • Maintain good relationships towards departments and the Group at large.
  • Willingness to work overtime.
  • 4. Receiving

  • All processes in the WIC Receiving are conducted according to written SOPs and comply with GPP.
  • Accurate checking and capturing of received stock (scanning or via (product description, pack size, unit), batch number, expiry date, and quantity) as per SOPs.
  • Stock is checked for damages, counterfeit, and expiry dates as per SOPs and GPP.
  • Stock discrepancies are recorded on the documents provided as per SOPs.
  • Back orders and urgent orders are prioritized in the workflow.
  • Stock is handled with extra care to avoid damages and these damages are reported to the Pharmacy Manager as per SOPs and GPP.
  • Accurately complete checklists and document control sheets where applicable as per the relevant SOPs.
  • Submit documentation to responsible individual (if and when applicable).
  • Accurately and immediately replenish stock after the checking process as per SOPs.
  • Accuracy : Adhere to timelines as per SOPs.
  • Ability to prioritize work to achieve the required daily outcome.
  • Qualifications

    Grade 12

    Experience

    Min 2 years' experience as a claiming Pharmacist Assistant.

    Ideal

  • Retail Pharmacy Experience.
  • Customer service orientated.
  • Good interpersonal skills.
  • Good listening and communication skills (verbal and written).
  • #J-18808-Ljbffr

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