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Business Process Engineer Sandton

Business Process Engineer Sandton

Smith GarbSandton, Gauteng, South Africa
30+ days ago
Job description

Reference : JHB -JA-1

Blue chip concern based in the North, has a super opportunity for an analytical candidate that loves projects, analysis and is able to multi-task. The role does require a qualified CA(SA) or CIMA candidate . B.Sc Stats / Computer Science / Mathematics / Data Science will also be considered. Candidate does need to have an affinity for figures and data analysis.

Duties & Responsibilities

This exciting opportunity would primarily be to assist a COO with the below tasks. This candidate would also be considered then for other opportunities which could arise within the business.

  • Data modelling and review
  • Operational reporting and performance evaluation
  • Systems and process review

Audit and document findings

  • Proposals on how to optimise and embed permanent value
  • Implement findings and change management framework
  • Perform ad-hoc requests across various operational areas
  • The individual will be exposed to the various functions within the business :

    Marketing

  • Lead acquisition and analysis
  • Data review and digital performance management
  • Risk cohort segmentation and allocation of resources
  • Sales

  • Productivity analysis
  • Resource utilisation and optimisation
  • Data base segmentation and evaluation
  • Collections & Retentions

  • Evaluation of lost clients
  • Review of systems and processes to identify and evaluate core retention issues
  • Review risk management framework to effectively shape the portfolio
  • Claims

  • Data and correlation modelling for investigation process
  • Optimisation of processes impacting turn-around-time and efficient completion of tasks
  • Cost allocation and review
  • Correspondence review to clients whilst ensuring alignment to the agreed processes
  • Audit of the vehicle assessment and repair process
  • Key relationship audits

  • Gap analysis and proposals on how to effectively eliminate lost opportunities
  • IT, Data Science & System Development

  • Exposure to resource management and allocation to priority projects
  • Finance

  • Cost centre management
  • Budget allocation and monitoring of spend
  • Client Service

  • Improvement on client engagement
  • Communication framework review with automated correspondence and driving the self-service portals
  • Interdepartmental alignment to enable efficient and professional service to our clients
  • Exposure to the external regulatory requirements and compliance thereof
  • It is essential that you can manage multiple tasks whilst being deadline orientated. It is essential to be able to manage how you allocate your time to various projects without requiring continuous supervision once a project has been briefed to you.

    Package & Remuneration

    R 650 000 - R 1 000 000 - Annually

    #J-18808-Ljbffr

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    Sandton • Sandton, Gauteng, South Africa

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