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Regional Retail Lead
Regional Retail LeadIkhokha • Durban, KwaZulu-Natal, South Africa
Regional Retail Lead

Regional Retail Lead

Ikhokha • Durban, KwaZulu-Natal, South Africa
22 hours ago
Job description

Overview

We’re on the hunt for a passionate and performance-driven Regional Retail Lead to take charge and elevate our retail operations to the next level. If you’re a natural leader with a sharp eye for opportunity, a commitment to outstanding customer experiences and the drive to deliver results, this could be the perfect next step in your career.

What you will do

The Regional Retail Lead will focus on device sales, stock availability, product visibility, training of formal retail and informal retail personnel on all iKhokha product offerings and processes, and building strong relationships with our retail partners (Store Managers, Sales Managers, Department Managers, Store Sales Consultants). The Regional Retail Lead will have a team of direct reports in both formal and informal retail environments and will drive the above disciplines through their direct reports.

Sales

  • Responsible for devices sales and activation within designated territory
  • In-store and informal activations will be required from time to time
  • Sales reporting to be done as and when required

Stock Availability

  • Ensure that stock shortages are escalated through to the relevant channels early and effectively
  • Stock level reporting disciplines to be driven through in-store agents
  • Deliver insights to management and propose improvements to better manage stock availability
  • Training

  • Develop and execute in-store iK training programs to support staff representing / selling iK products in retail partner stores
  • Provide reports on completed training programs and deliver insights to management on proposed improvements
  • Account Management

  • Foster strong and trustworthy relationships with retail partners in your region
  • Liaise with in-store consultants to drive promotional activity, competitions and incentives to support iK sales
  • Analyse market insights to determine industry and customer trends and propose opportunities to management to action within your region
  • Research and identify opportunities for continuous improvement on training, increasing retail in-store sales and relationship building across all regional stores in your portfolio
  • Collect competitor information and provide feedback reports based on your analysis
  • Be responsible for all stores within your regional territory and ensuring KPIs are met
  • Merchandising

  • Product visibility and accessibility for end consumers
  • Negotiations at a store level to consistently improve product visibility and cross-merchandising
  • Reporting / Monitoring

  • Responsible to fully adopt the company’s chosen platform to monitor and measure in-store agent activity
  • Drive the discipline of logging required activity on the chosen system
  • Responsibility for ensuring that direct reports are using the chosen system as required
  • Qualifications

  • Minimum of a matric qualification
  • University degree / National Diploma in Marketing, Sales or similar - desirable
  • Deal breakers

  • At least 3 years sales operations, retail sales or field sales experience, of which 1 year must be servicing a big retailer within the SA retail sector and managing a team of people
  • Additional Skills & Knowledge

  • Proficient in English and other South African languages
  • Has a strong background in consumer electronics / technology
  • Computer literate with knowledge of all Microsoft Office applications and proficiency using Excel and PowerPoint
  • Perks of joining the Tribe

  • Work in a high-growth company with tangible results you’re accountable for
  • Competitive remuneration and benefits including reduced Gap cover rates, Medical Aid and Group Risk scheme contributions
  • Visionary leadership
  • Seize the opportunity for study leave
  • Access to on-demand learning at your fingertips
  • Experience a friendly collaborative culture with a team of all-round-lekker humans (it's true we surveyed our Employees and they told us so)
  • If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista
  • Remote Work

    Full-time

    Key Skills

    Administrative Skills, Facilities Management, Biotechnology, Creative Production, Design And Estimation, Architecture

    Experience

    years

    Vacancy

    #J-18808-Ljbffr

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    Retail Lead Lead • Durban, KwaZulu-Natal, South Africa

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