Community Manager

Purpose of the Role

The Community Manager supports Dis-Chem Life in building and maintaining positive relationships with our customers and community online. This role focuses on managing social media interactions, responding to enquiries and complaints, and creating engaging content to keep our audience connected and informed. The goal is to ensure that every customer interaction reflects Dis-Chem Life’s values, helps strengthen trust, and supports a positive experience with the brand.

Role Summary

The Community Manager will manage the day-to-day community interactions across social media channels, ensuring timely and professional responses. This role will assist in content creation, monitor online feedback, and escalate issues when needed. Success in this role requires strong communication skills, empathy, and an interest in community engagement. This is a hands-on role ideal for someone looking to grow their skills in social media, customer engagement, and online reputation management.

Benefits

• Hybrid working model with flexibility
• Exposure to marketing campaigns and community engagement initiatives
• Professional development in digital engagement, customer experience, and content creation.
• Work at the unique intersection of insurance and retail communities
• Be part of a high-energy, creative team where your work has visible impact

Key Responsibilities

Soft Skills

Technical Skills

Experience

Seniority level

Employment type

Job function

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