Introduction
We’re a fast-growing label & flexible-packaging manufacturer serving FMCG, food & beverage, logistics and e-commerce brands. We move quickly, value clear communication, and reward people who own outcomes.
Duties & Responsibilities
What you’ll do :
- Call every new quote within parameters, confirm spec / timing / decision process, and drive to PO.
- Run structured follow-ups (phone / email / WhatsApp) on all pending quotes every 48–72 hours until win / loss.
- Handle objections (price, lead time, MOQ, artwork) and negotiate within guardrails.
- Arrange for meeting with field rep if unable to close over phone / email.
- Work provided cold-call lists; Qualify lead, book discovery calls and quoting opportunities.
- Canvas / Prospect when lists thin : Research targets, revive lapsed customers, ask for referrals.
- Keep CRM (Zoho Bigin / CRM) spotless : Next step + date on every opportunity; close reasons mandatory.
- Coordinate with Estimating / Production on feasibility, plates, lead times, and delivery slots.
- Adhere to POPIA and maintain do-not-contact hygiene.
You’ll be measured on :
Quote-to-close rateAverage days Quote ? POFollow-up SLA : 100% of new quotes contacted in 24h; all pending quotes touched every 48–72hNew pipeline created (meetings / quote requests)CRM hygiene (? 95% with next step + close reason)Desired Experience & Qualification
What you bring :
Min 2 years in inside sales / telesales with closing responsibility (B2B).Perfectly Bi-lingual Afrikaans and English.Confident phone presence; concise written comms; resilient and coachable.Bonus : Printing / packaging exposure (plates, substrates, MOQs, lead times) and / or LinkedIn list-building.Tools :
Zoho Bigin / CRM, Zoho Mail / Streams, telephony / softphone (click-to-call), WhatsApp Business, LinkedIn and other social medias, Google Workspace / Excel, QuickEasy Software, Microsoft Office.Location & hours :
Pretoria, Mon–Fri, 08 : 00–17 : 00Package & Remuneration
Base salary dependent on experience (starting at R8,000) + uncapped performance commission
Interested?
Please mail your CV to hr1 (at) peopledimension (dot) co (dot) za
Shortlisted applicants will be contacted within 2 weeks, if you do not hear from us by then your application for this position was unsuccessful, but you have been added to our database for future vacancies.