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Reception Administrator
Reception AdministratorMediclinic Group • Worcester, Western Cape, South Africa
Reception Administrator

Reception Administrator

Mediclinic Group • Worcester, Western Cape, South Africa
2 days ago
Job description

Reception Administrator

Mediclinic Group is looking for a Reception Administrator to assist patients in all aspects of admissions and discharges in a professional manner, preventing operational and financial risks and exceeding client expectations.

Job Details

Closing date : 23 / 11 / 2025

Number of positions : 1

Recruiter : Liezel Alberts

Reference number : 65034

Workplace type : On‑site

Employment type : Permanent

Job type : Administration

Key Responsibilities

  • Ensure admissions (including pre‑admissions / bookings) are captured and processed per procedure.
  • Identify and prevent financial risks by adhering to policies and procedures.
  • Ensure an effective discharge process as per the Patient Administration Manual.
  • Maintain patient confidentiality.

Qualifications

Education

Essential : Grade 12 or equivalent.

Desired : None.

Experience

Essential minimum : None.

Desired : Reception administration experience, preferably in a private healthcare facility.

Job Skills & Knowledge

  • Debtpack Enquiry application (check outstanding amounts if a patient is flagged as blacklisted).
  • Admission and bed functions; preparation for the next day and discharge processes.
  • Anatomy terminology.
  • Hospitals switchboard systems.
  • Patient Administration policies and procedures (Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.).
  • Patient administration programmes on the AS400 system.
  • Computer literacy (Microsoft Office).
  • ICD and CPT codes.
  • Medical Aid Schemes and the private healthcare environment.
  • Workmans Compensation Act (WCA) processes, procedures and policies.
  • Emergency / Major Incident Protocol (eg. Fire; floods; robbery).
  • Identifying possible financial risks (e.g. blacklisted patients; handling patient valuables).
  • EEO Statement

    All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as to internal applicants / employees that meet the minimum requirements.

    Internal : If you are an internal employee on a fixed‑term contract please apply using an external candidate profile and not your employee profile.

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    Administrator • Worcester, Western Cape, South Africa

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