German speaking Marketing Customer Support Representative job – Competitive salary + benefits –[...]

Calling all German speakers with a flair for marketing and a heart for service! We’re on the hunt for a Marketing Customer Support Representative to join an exciting Cape Town-based team. In this role, you’ll support customers with marketing-related queries, assist with digital campaign feedback, and ensure clients feel confident navigating the brand’s products and tools. If you’re ready to combine creativity with customer care — and do it all in one of the most vibrant cities in the world — this role is for you!

Your key job responsibilities as the German speaking Marketing Customer Support Representative in Cape Town, South Africa :

• Provide support to German speaking clients on marketing tools, campaign setups, and digital platforms.
• Guide users through platform features, reporting dashboards, and advertising best practices.
• Troubleshoot marketing-related issues and ensure timely resolution or escalation.
• Gather customer feedback and report common issues to the product and marketing teams.
• Assist with translation or localisation of marketing materials where needed.
• Deliver exceptional service via email, live chat, and phone channels.

Requirements for this German speaking Marketing Customer Support Representative job in Cape Town, South Africa :

If you meet the above requirements for this German speaking Marketing Customer Support Representative job in Cape Town, South Africa , we would like to hear from you! Please send your CV through to today! If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist.

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