Technical Field Support Engineer

KONE as a Top Employer is committed to creating a better work environment through excellent people practices. We prioritize our employees well-being and foster a workplace that values collaboration diversity growth and efficiency.

Role Overview

Technical Field Support Engineer KONE (Johannesburg)

Location : Johannesburg South Africa

Employment Type : Full-Time

Join KONE and help us elevate the future of urban mobility!

KONE, a global leader in the elevator and escalator industry, is seeking a skilled Technical Field Support Engineer to join our team. In this role you will play a critical part in ensuring the seamless installation and commissioning of KONE products, delivering exceptional technical support to our manufacturing and installation teams while upholding our safety, quality and customer satisfaction standards.

Responsibilities

• Provide remote and on-site technical support to resolve installation and commissioning issues for KONE products.
• Address technical challenges related to digital tools, APF software and BIM to ensure smooth project execution.
• Ensure installations meet KONE\'s stringent quality standards and customer specifications delivering a superior ride comfort experience.

Quality Assurance

Safety Compliance

Training and Development

People Leadership

Experience Requirements

What do we offer

Shortlisted candidates will be invited to complete an automated video interview. Please check your email regularly to ensure you can submit it within the required timeframe.

At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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Key Skills

Active Directory,Technical Documentation,Windows,On-Site Support,Test Equipment,Linux,Internet,Preventive Maintenance,Technical Assistance,Troubleshoot,Problem Resolution,Setup,hardware,Technical Support,UNIX

Experience : years

Vacancy : 1

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