Executive Assistant to Director, Head of Operations & New Business Manager

About the Role

We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to support our Director, Head of Operations, and New Business Manager. This is not your typical admin role — it’s for someone who thrives in a fast-paced, dynamic environment and is committed to keeping the wheels turning smoothly behind the scenes.

Key Responsibilities

Manage complex calendars, meeting coordination, and travel bookings for the Executive team.

Prepare meeting agendas, take accurate minutes, track and follow up on action items.

Maintain strict confidentiality while handling internal and external communication.

Organize special events, team rhythms, and project support initiatives.

Prepare high-quality presentations, reports, and other documentation.

Serve as a liaison between executives, internal teams, clients, and stakeholders.

Manage budget tracking and reporting for executives.

Handle administrative support for personal errands or special requests when required.

Success in this Role Means

100% reliable and up-to-date calendar, travel, and meeting coordination.

All tasks completed on time and in full , with a sharp eye for detail.

Professional communication, quick turnaround, and proactive problem-solving.

A calm and confident presence under pressure, able to handle competing priorities gracefully.

Requirements

Matric Certificate (required); Secretarial or Admin qualification is a plus.

3+ years’ experience in a senior administrative or executive assistant role.

Strong computer literacy (Microsoft Office Suite, Outlook, Internet browsers).

Experience with CRM tools such as Pipedrive is an advantage.

Proven ability to write clear, concise documents and communicate effectively across all levels.

Personal Attributes

High levels of integrity, confidentiality, and professionalism .

Outstanding time management , attention to detail, and ability to multitask.

Emotionally intelligent, team-oriented, with a helpful and positive demeanor.

Able to remain poised under pressure , anticipate needs, and take initiative.

Embodies our core values : Win-Win, Be the Change, 2mm World, One Family, Safety First.