Senior Scrum Master

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Scrum Masters are servant leaders, facilitators and coaches for an Agile Team. Scrum Masters help educate the team in Agile, Scrum, and SAFe principles, ensuring that the agreed Agile practices are being followed. Scrum Masters also facilitate the removal of impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. The Scrum Master’s primary responsibility is assisting the self-organizing, self-managing team to achieve their goals. The Scrum Master also helps the team coordinate with other teams in the programme.

You Would Be Responsible For :

1. Scrum Facilitation and Support

Scrum Process Management : Guide and support the Scrum team in the effective application of the Scrum framework, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

Impediment Removal : Actively identify and remove impediments or obstacles that hinder team progress and productivity.

Continuous Improvement : Foster a culture of continuous improvement by encouraging experimentation, feedback, and adaptation.

2. Leadership and Mentorship

Mentorship : Mentor and coach their agile team to enhance their skills and ensure consistent application of Scrum practices.

Team Leadership : Lead by example, promoting Agile values and principles to support the growth and development of agile teams.

Conflict Resolution : Facilitate conflict resolution and promote effective communication and collaboration within teams.

3. Agile Transformation and Advocacy

Agile Evangelism : Advocate for Agile methodologies and promote their adoption across the organization, driving a cultural shift toward agility.

Process Improvement : Collaborate with other Scrum Masters to identify opportunities for process improvement and Agile best practices.

Stakeholder Engagement : Engage with stakeholders to ensure alignment and understanding of Agile practices and the benefits of Scrum.

4. Metrics and Reporting

Performance Metrics : Track and report on key performance metrics to monitor team progress and identify areas for improvement.

Data-Driven Decisions : Use data and insights to drive decision-making and enhance team effectiveness.

Transparency : Ensure transparency and visibility into team progress, risks, and issues for stakeholders.

5. Strategic Planning and Execution

Roadmap Alignment : Work with Product Owners and stakeholders to ensure that the product backlog is prioritized and aligned with strategic goals.

Capacity Planning : Assist in planning team capacity and resource allocation to optimize project delivery.

Project Coordination : Coordinate cross-team dependencies and support large-scale project implementations.

Experience, knowledge & skills required

Education : Bachelor’s degree in Business, Information Technology, or a related field.

Experience : 3-5 years of experience in a Scrum Master role

Certifications : Certified ScrumMaster (CSM), Advanced Certified ScrumMaster (A-CSM), or similar Agile certifications are preferred.

Technical Skills

Scrum Framework : In-depth knowledge of the Scrum framework and Agile methodologies.

Tools : Proficiency with Agile project management tools such as Azure Devops, JIRA or similar.

Skills

Adaptive Thinking, Agile Project Management, Backlog Management, Budget Management, Change Management, Oral Communications, Prioritization, Project Communications Management, Project Estimations, Project Performance Management (PM), Project Quality Assurance, Project Resource Management, Project Schedule Management, Project Scope Management

Competencies

Business Insight Collaborates Communicates Effectively Cultivates Innovation Decision Quality Directs Work Drives Engagement Drives Results

Education

NQF Level 9 – Masters

Closing Date

01 October 2025 , 23 : 59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

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