Network Engineer (Level 2)

OverviewSUMMARY :

POSITION INFO : Level 2 Network Engineer with a background in managed services, skilled in integrating and problem-solving in Windows Server, Microsoft, Cisco Internetworking, VPNs, and firewalls. This is a full-time, office-based position (not hybrid).

Working hours are 10 : 30 AM to 7 : 30 PM, Monday to Friday, aligned with international business operations.

Qualifications and Minimum Requirements

4 years' hands‑on experience as a Network Engineer within a Managed Services or IT Solutions environment.

Certifications : MCSA / MCITP / CCNA / CCNP / VCP / Fortinet NSE4–NSE8 / Network+.

Microsoft Server, Exchange, Active Directory, and Windows support.

Cisco networking (switching, VLANs, routing, firewalling).

Microsoft Azure (Storage and Compute).

Firewall management and implementation (Fortinet NSE 3 Network Security Associate).

Hyper‑V / VMware (virtualisation technologies).

Server hardware, data backup and recovery, VPN connectivity, and corporate antivirus support.

VOIP / SIP configuration and management.

Driver's license and own transport.

Key Performance Areas

Support and maintain complex environments across networking, servers, and cloud infrastructure. Install, configure, and troubleshoot Microsoft Exchange (on‑premises and cloud). Manage and monitor firewall rules, VPNs, routing, and switching across multiple networks. Configure and maintain virtual environments using VMware or Hyper‑V. Deploy and maintain Windows Servers, Active Directory, and data backup systems. Support virtualisation, storage, and high‑availability infrastructure. Manage and troubleshoot VOIP / PBX systems (both on‑premises and cloud-hosted).

Provide client‑facing support, ensuring professional communication and timely delivery. Document all activities and resolutions accurately within the service ticketing system. Identify, elevate, and mitigate risks promptly to maintain service continuity. Contribute to continuous learning, technical improvement, and team knowledge sharing.

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