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Systems Administrator / Infrastructure Specialist

Systems Administrator / Infrastructure Specialist

Toys R Us and Babies R Us South AfricaDurban, ZA
11 days ago
Job description

Job title : Systems Administrator / Infrastructure Specialist

Job Location : KwaZulu-Natal, Durban

Deadline : November 09, 2025

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Role Purpose

  • The Systems Administrator ensures the stability, security, and efficiency of the company’s IT infrastructure. This role manages servers, networks, storage, endpoints, and business-critical applications, acting as the technical backbone of the IT department.  Working closely with managed service providers (MSPs), the Systems Administrator ensures business continuity across all locations.
  • Key Responsibilities

  • Infrastructure Management – Dell servers, Windows Server 2022, VMware, Hyper-V, Synology NAS.
  • Backup & Recovery – Veeam, patching, DR planning.
  • Network & Security – Meraki firewalls, HP InstantOn switches, Cambium Wi-Fi, VPNs, SOC & SIEM alerts, Datto EDR.
  • Endpoint & Device Management – PCs / laptops, Epson / Zebra / Lexmark / HP printers, barcode scanners, Sunmi & Zebra Android devices, POS peripherals.
  • Cloud & Collaboration – Microsoft 365 administration (Azure AD, Exchange Online, SharePoint, OneDrive, Power Platform).
  • Monitoring & Continuity – ERP, POS, ecommerce, and finance systems uptime.
  • Documentation & Governance – ITGlue, SharePoint, compliance support.
  • Support Coverage & Travel Requirement
  • Standby support : Participation in a scheduled standby roster for evenings and weekends.
  • Mandatory Saturdays : Two Saturdays per month (8 : 00am – 2 : 00pm, onsite) scheduled in advance by the Head of IT.
  • Travel : Required to travel to stores and offices within South Africa and neighbouring countries to provide onsite IT support, project implementations, and system upgrades.
  • These requirements are part of the role’s standard duties and are not eligible for overtime or additional allowance.
  • Skills & Qualifications

  • 5+ years in Systems Administration or IT Infrastructure.
  • Strong knowledge : Windows Server, Active Directory, Azure AD, VMware / Hyper-V.
  • Networking fundamentals (Meraki / HP switches, firewalls, Wi-Fi).
  • Veeam backup, endpoint and device support experience.
  • Familiarity with SOC / SIEM tools and IT security principles.
  • Excellent troubleshooting, documentation, and communication skills.
  • Willingness to travel regularly for store / site support.
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    Administrator • Durban, ZA

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