Job title : Systems Administrator / Infrastructure Specialist
Job Location : KwaZulu-Natal, Durban
Deadline : November 09, 2025
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Role Purpose
The Systems Administrator ensures the stability, security, and efficiency of the company’s IT infrastructure. This role manages servers, networks, storage, endpoints, and business-critical applications, acting as the technical backbone of the IT department. Working closely with managed service providers (MSPs), the Systems Administrator ensures business continuity across all locations.Key Responsibilities
Infrastructure Management – Dell servers, Windows Server 2022, VMware, Hyper-V, Synology NAS.Backup & Recovery – Veeam, patching, DR planning.Network & Security – Meraki firewalls, HP InstantOn switches, Cambium Wi-Fi, VPNs, SOC & SIEM alerts, Datto EDR.Endpoint & Device Management – PCs / laptops, Epson / Zebra / Lexmark / HP printers, barcode scanners, Sunmi & Zebra Android devices, POS peripherals.Cloud & Collaboration – Microsoft 365 administration (Azure AD, Exchange Online, SharePoint, OneDrive, Power Platform).Monitoring & Continuity – ERP, POS, ecommerce, and finance systems uptime.Documentation & Governance – ITGlue, SharePoint, compliance support.Support Coverage & Travel RequirementStandby support : Participation in a scheduled standby roster for evenings and weekends.Mandatory Saturdays : Two Saturdays per month (8 : 00am – 2 : 00pm, onsite) scheduled in advance by the Head of IT.Travel : Required to travel to stores and offices within South Africa and neighbouring countries to provide onsite IT support, project implementations, and system upgrades.These requirements are part of the role’s standard duties and are not eligible for overtime or additional allowance.Skills & Qualifications
5+ years in Systems Administration or IT Infrastructure.Strong knowledge : Windows Server, Active Directory, Azure AD, VMware / Hyper-V.Networking fundamentals (Meraki / HP switches, firewalls, Wi-Fi).Veeam backup, endpoint and device support experience.Familiarity with SOC / SIEM tools and IT security principles.Excellent troubleshooting, documentation, and communication skills.Willingness to travel regularly for store / site support.ICT jobs