Job category : Transport and Logistics Management
Location : Centurion
Contract : Permanent
Remuneration : Market Related
EE position : Yes
About our company
Clicks Group
Introduction
We are currently looking for a solution orientated Operations Manager for our Inbound Department in Centurion DC, Gauteng. As the Operations Manager you will be responsible to ensure the effective management of receiving, receiving and machinery (MACOPS) departments to achieve business objectives.
Responsibilities
- To ensure achievement of budgeted and agreed financial targets.
- To ensure effective utilisation of all people resources to drive productivity to targets.
- To control and ensure accountability for damage and poor maintenance of company assets (scanners, machines, racking, etc).
- To analyse, interpret and report business information to facilitate process improvement and improved financial performance.
- To engage, network and communicate with internal stakeholders, vendors, stores, and suppliers to ensure swift query resolution and ensure improved business performance.
- To deliver high levels of service to stores through accurate, on time deliveries, minimal damages, and effective communication.
- To monitor and maintain adherence to safety procedures, co-ordinate and manage emergencies ensuring a safe working environment.
- To lead and direct the Department Managers to achieve consistent process compliance and adherence to all relevant company SOPs, cutoffs, and daily reports.
- To manage labour brokers to the service level agreements through regular meetings and ensuring accountability for performance and control and approval of costs.
- Oversee all inbounds departments receiving, MACOPS and returns departments.
- To manage the HR management component of the department this will include performance management, talent identification and management, disciplinary action, and employee wellness.
- To live and instil Clicks values.
Experience
Essential : 5 years’ experience in logistics at middle management level, managing stakeholders (labour brokers, transporters, vendors, etc)5 People management business and management principles5 experience in customer serviceKnowledge
Conceptualizing solutions for Business demandTechnical and system knowledge supply chain / logistics applications and processesExperience in implementing and managing complex picking systems and supporting such systems.Health and safetySkills
Verbal and written communication skillsAbility to work with business stakeholders and translate requirements into achievable process / IT solutions.Ability to conceptualize and lead the design and implementation of complex systems.Ability to solve complex business & technical problems.Has strong capability in change management communication.Ability to work on multiple projects at once and competing priorities.Project management and methodologiesAsset Management and MaintenanceLeading technical deliverables and implementationDeciding and Initiating ActionLeading and SupervisingDelivering Results and Meeting Customer ExpectationsRelating and NetworkingPlanning and OrganizingWorking with PeopleAdapting and Responding to ChangeCopying with Pressures and SetbacksAchieving Personal Work Goals and ObjectivesBusiness and management principlesTertiary qualification in logistics or business or similarOwn vehicle#J-18808-Ljbffr