Technical Operations Administration (Eworks Essential)

TECHNICAL OPERATIONS ADMINISTRATOR (EWORKS ESSENTIAL)

Northern Suburbs, Cape Town

We’re looking for someone who has solid experience supporting technical field staff and managing end-to-end service administration. If you haven’t worked on EWorks , this won’t be a fit — the system is a core part of the job.

What you’ll be doing :

Providing full administrative support to technical field teams

Managing job flow through EWorks (logging, tracking, updating, closing)

Coordinating call logging, job cards, follow-ups and completion

Ensuring internal clients are supported in line with the SLA

Maintaining internal quality assurance standards

Handling quotes, purchase orders and documentation

Keeping communication tight between teams, contractors and internal departments

Minimum Requirements (non-negotiable) :

3–5 years proven Service Administration experience

EWorks experience

Matric

Valid driver’s licence

Diploma or equivalent qualification in :

Business Administration,

Operations Management, or

Call Centre Management

Strong administrative and coordination ability

Excellent follow-through and attention to detail