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Join a dynamic fintech company in Johannesburg as a recovery Agent, helping to build strong client relationships, ensure satisfaction, and drive revenue. Use your expertise in customer support and retention to resolve inquiries, promote services, and enhance the client experience.
What We Offer :
- Competitive salary + commission on Net Deposits
- Provident Fund & Medical Insurance.
- On-site role in Johannesburg, SA
- Career growth in a collaborative, supportive environment
Your Role :
Engage clients via phone, email, and chat with professionalism and careEducate clients on products and services, offering tailored solutionsIdentify opportunities to improve satisfaction and retentionCollaborate with Sales, Marketing, and Support for seamless client experiencesMaintain accurate CRM records and share insights to enhance serviceStay updated on industry trends and competitor activityWhat We’re Looking For :
1+ year experience in sales rolesFluent in English or Portuguese (verbal & written)Strong interpersonal skills; able to build trust with diverse clientsProven track record meeting retention KPIs in fast-paced settingsSelf-motivated, proactive, and results-orientedNote : We appreciate every application, but only shortlisted candidates will be contacted. Follow our company page for future openings.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Software Development
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