Assistant Manager Process Training

Ensure successful execution of training needs

Measure program training effectiveness

Responsible for on-going observations of direct reports providing guidance mentoring and support that focus on performance improvement of the candidate

Send reports / MIS to the Operations team on the progress / pending status of activities Review content at regular intervals to ensure all updates are incorporated

Participate in Internal & External Calibrations

Conduct refresher trainings based on TNI

Manage Knowledge Check for New Hires & Production Staff

Curriculum Development : - Design and develop training curriculum including materials manuals and multimedia content to ensure comprehensive coverage of specific processes.

Facilitation - Conduct engaging training sessions workshops or webinars fostering an interactive environment to enhance participants understanding and application of key processes.

Continuous Improvement : - Regularly assess and update training programs based on feedback process changes or industry advancements to ensure content remains relevant and effective.

Performance Evaluation -Implement assessments and evaluations to measure the proficiency of employees in applying learned processes providing constructive feedback for improvement.

Collaboration - Work closely with subject matter experts stakeholders and management to identify training needs aligning process-training initiatives with organizational goals and priorities.

Qualifications :

Very Strong written and verbal communication skills (English)

Customer / Client Handling Skills

Ability to work during all shifts

Experience in any product / process / soft skill / up-skilling training

1-2 years of experience in Training

Remote Work : No

Employment Type : Full-time

Key Skills

Car Driving,Apache,Import,Back Office Operations,Accident Investigation

Experience : years

Vacancy : 1