Debtors Clerk (Junior) - Musgrave

Overview

POSITION : Debtors Clerk

LOCATION : Main Lab - Musgrave

Responsibilities

• To screen unpaid claims and recover effectivity from correct source.
• Sending emails to medical aid.
• Monitor accounts and incoming payments.
• Verify discrepancies.
• Phoning medical aid / clients and doctors rooms to gather valid information.
• Check websites for information or ensuring that the claim is paid.
• Ensuring that missing remittance is received and marked off.
• Answer incoming calls and ensure clients satisfaction is given to our clients.
• Respond to and resolve client billing issues and queries.
• Attention to details on test not paid. Motivate if required.
• Ensuring lab forms are emailed to medical aid, should there be an issue for non-payment.
• Privates in hospital claims-collecting directly from clients that do not have medical aid.
• Ensure rates are adjusted-redirecting discounts to senior to be adjusted.
• Enter valid notes against each claim.
• Validate check, fix and submit claims via Edi.
• Ability to calculate / post and manage account figures.

General

Minimum Requirements

Required Skills

Required Competencies

Please note that all shortlisted applications are subject to verification checks

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