Assistant Executive Housekeeper | The Silo Hotel

The Silo Hotel's Assistant Executive Housekeeper will be responsible for planning, organising and developing the overall operations of the Housekeeping department to deliver on The Royal Portfolio’s Purpose, which is “To give our guests a complete experience and a perfect stay” .

MAIN DUTIES & RESPONSIBILITIES

• Co-manage all Housekeeping day-to-day operations within budgeted guidelines, to the highest standards of The Royal Portfolio
• Planning, organising and directing team members to ensure the highest degree of guest experience and satisfaction
• Identify our guests' needs and respond proactively to all of their concerns
• Lead the Housekeeping team by attracting, recruiting and training talented personnel
• Establish targets, KRA’s, schedules, policies and procedures
• Oversee the training of all staff and ensure that they deliver to the required standard
• Ensure that all Maintenance issues are reported and follow-up to ensure that they are dealt with timeously
• Responsible for monthly stock-take
• Ensure thorough communication by holding a team briefing every morning and afternoon
• To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture of The Silo

REQUIREMENTS & QUALIFICATIONS

It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio. South African citizenship is advantageous.

A valid work permit is essential if you are not in possession of a South African ID document.

Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.