Director of Customer Experience & Operations

A leading gaming and entertainment company seeks a Customer Experience Manager to drive exceptional player experiences and operational excellence. The role requires a strategic approach to customer operations, partnering with various teams to enhance customer engagement and regulatory compliance. Ideal candidates will have over 10 years of experience in customer service leadership within online gaming or fintech sectors, combined with strong analytical and leadership skills. This full-time position is based in Sandton, Gauteng.

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