Marketplace Operations Specialist

Overview

Our client is a dynamic wellness brand focused on premium herbal products designed to promote overall health and well-being. Their mission is to educate and inspire individuals through holistic, plant-based solutions, combining modern science with ancient traditions to support sustainable wellness. The company is growing rapidly in the e-commerce space and is expanding its presence on platforms like TikTok Shop and other online marketplaces.

Location and Time

Fully-Remote (Work from Home), 9 AM - 5 PM EST

Role Overview

We are looking for an organized and proactive Marketplace Operations Specialist to support our growing presence on TikTok Shop and other online marketplaces. This role is perfect for someone eager to gain hands-on experience in e-commerce operations, influencer / affiliate seeding, and digital merchandising. You will play a vital role in managing product listings, collaborating with influencers, troubleshooting technical issues, and ensuring that content is optimized for each platform.

Key Responsibilities

• TikTok Affiliate Seeding – Identify, coordinate, and manage outreach to TikTok affiliates and creators to seed product samples, ensuring strong engagement and tracking results. Cultivate relationships with influencers and affiliates to increase brand visibility and drive sales through organic content creation.
• Marketplace Management – Manage product listings on TikTok Shop and other e-tailer platforms, ensuring accurate inventory, pricing, and product descriptions. Update and maintain product content, ensuring it is optimized for each marketplace and aligned with current promotions or product launches. Troubleshoot listing or technical issues across marketplaces, working proactively with platform support teams to resolve problems quickly and efficiently.
• Content Organization – Ensure product assets such as images, videos, and descriptions are current and optimized for each platform, maintaining consistency and quality. Collaborate with the content team to ensure engaging and on-brand content is available for use on e-commerce platforms.
• Performance Tracking & Reporting – Assist in monitoring engagement, sales, and affiliate activity, providing regular updates to the team on the performance of products and campaigns. Track the effectiveness of influencer collaborations and affiliate campaigns to ensure measurable impact.
• Cross-Team Collaboration – Work closely with marketing and operations teams to support promotions, launches, and campaigns, ensuring that all assets are aligned and executed smoothly. Assist in coordinating product launches, ensuring all related content is prepared and published on time across all platforms.

Qualifications

Attributes

What Success Looks Like

Opportunity

This is an exciting opportunity for a creative and motivated Marketplace & E-commerce Coordinator to gain hands-on experience in the fast-growing e-commerce and digital marketing space. If you are passionate about wellness and herbal products, and looking to gain experience with TikTok Shop and influencer marketing, this role offers the chance to make a tangible impact on the growth of the company while developing valuable skills in digital marketing. Apply today to join a collaborative, forward-thinking team!

Application Process

To be considered for this role these steps need to be followed :

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