Guest Experience Expert (Call-centre agent)

Description

POSITION SUMMARY

Function

Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable are recruiting for a fun energetic innovative and enthusiastic Guest Experience Expert with a positive attitude Reporting to the Front Office Manager the successful incumbent is required to provide professional and excellent customer service by attending to all telephone calls timeously for both internal and external guest as well as to provide and maintain the quality and standards of the Westin Cape Town and in accordance with Marriott Policies and Procedures.

What We offer

• Learning and development opportunities through online platforms on the job trainings and classroom-based courses
• Discounts on hotel rooms food and beverage and spa in Marriott International portfolio
• Wellbeing activities and sustainability initiatives through the Take Care and 360 programs
• On Property Café
• Medical Aid Company
• Provident Fund Company Benefits
• Associate Uniform and Laundry servicethereof
• Employee Well-being Programme
• Staff Transport

Required Experience & Qualifications

Key Responsibilities

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

#LI-Onsite

Required Experience :

Unclear Seniority

Key Skills

Corporate Paralegal,Car Driving,Design Engineering,Electrical Controls,Consultancy

Employment Type : Full-Time

Experience : years

Vacancy : 1