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Restaurant Manager

Restaurant Manager

Pro Tem RecruitmentJohannesburg, South Africa
30+ days ago
Job description

Key Responsibilities :

1. Leadership & Staff Management :

o Supervise, train, and motivate a team of front-of-house and back-of-house staff.

o Create staff schedules and ensure adequate coverage for smooth operations.

o Conduct regular performance reviews and foster professional development.

2. Customer Service :

o Ensure a superior dining experience for all guests, addressing and resolving any

complaints or issues promptly.

o Monitor and maintain high standards of service quality and guest satisfaction.

o Act as the face of the restaurant, building strong relationships with regular patrons.

3. Operational Management :

o Oversee all aspects of restaurant operations, including inventory management,

supplier relations, and cost control.

o Implement and enforce health, safety, and hygiene standards in compliance with local

regulations.

o Manage reservations and optimize seating arrangements to maximize revenue.

4. Financial Management :

o Monitor budgets, control expenses, and track financial performance.

o Analyze sales trends and implement strategies to boost revenue and profitability.

o Collaborate with the owner or senior management to set and achieve business goals.

5. Marketing & Promotions :

o Assist in planning and executing marketing campaigns and special events.

o Promote the restaurant through social media and other platforms to attract new

customers.

o Ensure that branding and messaging align with the restaurant’s identity.

Key Requirements :

  • Proven experience as a Restaurant Manager or in a similar leadership role.
  • Strong knowledge of food and beverage operations, including front-of-house and back-of

house processes.

  • Excellent organizational, problem-solving, and decision-making skills.
  • Outstanding interpersonal and communication skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Proficiency in restaurant management software and basic financial reporting.
  • Preferred Qualifications :

  • Certification in hospitality or restaurant management.
  • Experience in managing a luxury or fine-dining establishment.
  • Familiarity with wine and cocktail programs is a plus.
  • Why Join Us?

  • Lead a passionate and talented team in a renowned establishment.
  • Competitive salary with performance-based incentives.
  • Opportunities for professional growth and career advancement.
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    Restaurant Manager • Johannesburg, South Africa