Data Relationship Manager

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Allocator is a software and data-as-a-service company, providing integrated data management solutions to the alternative investments industry. We champion the pursuit of clarity, opportunity and efficiency for capital allocators around the world and are fast becoming the innovation partner of choice for the world’s leading investment offices. We help private market investors transform their investment operations and research processes by providing a world-class data and analytics platform to support their investment decision processes.

At Allocator our people and culture is at the heart of our success and is driven by excellence, inclusion and fun. We strive for excellence through innovation in a collaborative, diligent and agile environment and are always looking for great people to work with us to build the next generation of data management and software solutions for the alternative investment management industry.

About the Role :

Fund Data at Allocator is the engine that drives our growth, and our Data Team is the beating heart of that engine. Our Data Relationship Managers are the first point of contact for new and existing Hedge Funds and Private Capital Funds submitting data to Allocator. This is a highly visible role working in an important team that makes a direct and significant impact in our business.

Additionally, the Data Relationship Manager (DRM) role provides boundless opportunities for both personal and professional growth. In this role you will influence and be involved in all aspects of the Data Relationship Management process and will work closely with the customer success, sales, product and technology teams, taking responsibility for data coverage, quality, and timeliness to the highest standards. You will focus on building and influencing DRM operational processes and are tasked with pro-active engagement strategies to provide the highest quality data service to our existing and prospective customers. The unique blend of external and internal responsibilities will allow you to develop your skills in multiple areas, while taking on pro-active projects to build out Allocator’s next generation of data services.

Primary Job Responsibilities

• Fully own assigned fund relationships, serving as the main contact for all data-related matters.
• Ensure fund data is consistently accurate and up to date, proactively resolving data gaps and maintaining correct distribution lists.
• Maintain accurate GP contact and company details in the Allocator Platform to support automation; treat it as an active CRM.
• Communicate directly with customers, keeping the Customer Success team informed.

Onboarding & Process Management

Data Quality & Collection Oversight

Reporting & Communication

Skills and Qualifications :

Other benefits include :

If you are ready to start the conversation about how you might contribute to all the happenings at Allocator, submit your CV today! Allocator appreciates and respects diversity, and as such, we are an equal opportunity employer.

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Location : Pinelands, Western Cape, South Africa

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