Network Customer Relationship Manager (CH1163)

Our client, a leading payment aggregator and provider of secure payment solutions, is looking for a Network Customer Relationship Manager to join their growing team.

This role is responsible for managing and expanding relationships with digital & banking payment networks to enhance service delivery, optimise transaction performance, and support business growth.

The ideal candidate is a strategic thinker with strong relationship management, problem-solving, and analytical skills. They will take ownership of a portfolio of digital and banking networks, ensuring effective servicing, retention, and expansion while driving innovation and growth opportunities.

Role responsibilities :

• Manage and grow relationships with digital and banking payment networks to increase transaction volumes.
• Develop and implement sales strategies in collaboration with payment networks to meet business objectives.
• Support onboarding of new payment networks, working with Operations,
• Finance, and IT on contracts, fees, and integrations.
• Ensure successful delivery of new and existing solutions, addressing queries and technical requirements.
• Monitor performance and forecast sales volumes using data analytics to inform business decisions.
• Identify market trends and competitor activity to refine business strategies.