Groups and Incentives Relief Consultant

&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single ‘&Beyonder’ makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose ‘&Beyonders’ very carefully – they are the strength and the future of this company.

KEY OUTPUTS

• Supervising the responsibilities of assigned team members during the absence of the consultant due to sickness, annual leave, or educational purposes. This entails assuming full management of the consultant's workload, including handling re-quotes, ongoing proposals, operations management and any other related tasks
• Assisting and developing agent and hosted educational bookings; working closely with the Sales team to ensure these trips are seamless
• Involvement in implementation of systems and procedures and assisting with testing of systems
• Stepping in to chase provisional bookings for all the relevant team
• During the quiet periods, following up on any dead leads
• Assisting in loading of bookings for consultants during peak booking period
• Assisting with Small Group Journeys
• Assisting with the procurement of new suppliers and products to enrich the offerings and creativity of the Groups department
• May be required to occasionally travel with groups, to assist with operations

KNOWLEDGE REQUIRED

SKILLS REQUIRED

PERSONAL CHARACTERISTICS

PREVIOUS WORK EXPERIENCE REQUIRED

We reserve the right to not make an appointment.

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