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Healthcare Scheduling Coordinator (Night Shift & Weekends) - Remote

Healthcare Scheduling Coordinator (Night Shift & Weekends) - Remote

ISTA Personnel SolutionsZA
19 days ago
Job type
  • Remote
  • Quick Apply
Job description

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are seeking a Healthcare Scheduling Coordinator (After-Hours) to manage patient and nursing scheduling support, resolve issues, and provide direct client-facing communication. This role requires someone confident, personable, and able to handle an after-hours schedule while working independently.

Working Hours (SAST | 30 hours per week)

  • Sunday : 11 : 00 PM – 5 : 00 AM
  • Monday : 11 : 00 PM – 5 : 00 AM
  • Friday : 12 : 00 PM – 3 : 00 PM and 11 : 00 PM – 5 : 00 AM (split shift)
  • Saturday : 2 : 00 PM – 11 : 00 PM

(Tuesdays, Wednesdays, and Thursdays are off days)

PLEASE NOTE

  • Internet Requirements :  A  fixed fibre line  with a minimum speed of  25 Mbps (upload & download)  and the ability to support a  wired Ethernet connection  is mandatory. Applicants without a fixed fibre line cannot be considered.
  • Power Backup :  A  reliable power backup solution  is required to manage  load shedding and power outages . Applicants without a power backup cannot be considered.

    • Job Functions

  • Appointment Coordination : Schedule and manage appointments for patients, ensuring that all necessary resources and personnel are available.
  • Communication : Serve as the primary point of contact for patients, families, and healthcare providers, providing updates and addressing any scheduling concerns.
  • Patient Management : Maintain accurate and up-to-date records of patient appointments, medical needs, and preferences.
  • Home Care Coordination : Collaborate with home care teams to ensure that patient needs are met and that all appointments are scheduled on time.
  • Problem Solving : Address scheduling conflicts or issues as they arise, finding solutions that work for both the patient and healthcare provider.
  • Data Entry : Input and update patient information in the scheduling system with precision and attention to detail.
  • Compliance : Ensure that all scheduling practices comply with relevant healthcare regulations and privacy laws.

    • Requirements

  • 1 - 2 years' experience in scheduling and coordination, preferably within a healthcare or home care service
  • Exceptional communication skills
  • Must be able to prioritize and multitask in a fast-paced environment
  • Strong attention to detail and organized
  • Problem solver
  • Must be proficient in Microsoft Office

    • If you are not contacted within 14 working days, please consider your application unsuccessful.

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