Intake & Admissions Coordinator (Healthcare) - EST Hours (Remote)

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency — we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are currently partnering with a U.S.-based company who provide programs and support for children with emotional, behavioural, or developmental challenges.

We are seeking an organized and customer-focused Intake & Admissions Coordinator to manage the referral and admissions process across multiple developmental / educational centers. This role is the first point of contact for families and referral sources, ensuring a smooth, supportive, and professional experience from the initial inquiry through to scheduling assessments and enrolment.

PLEASE NOTE

• Working Hours : Monday to Friday 9am – 6pm EST (this currently equates to 15 : 00pm to midnight South African time, subject to change according to daylight savings with the US.)
• Public Holidays : You will be required to work on all South African public holidays (compensated as per BCEA)
• Work Environment : This is a fully remote role based in South Africa.
• Internet Requirements : A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and support for a wired Ethernet connection is mandatory
• Power Backup : A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered

Key Responsibilities (not limited to)

Requirements

If you are not contacted within 14 working days, please consider your application unsuccessful.