Patient Admissions Coordinator - EST Hours (Remote)

ISTA Personnel Solutions is a global BPO company, partnering with a well-established USA-based client in the healthcare sector. We are seeking a Patient Admissions Coordinator to join our remote support team.

The Patient Admissions Coordinator serves as the first point of contact for families seeking Applied Behaviour Analysis (ABA) services. This role guides families through the admissions and onboarding process, ensuring all required documentation is collected, insurance benefits are verified, and authorisations are secured. The coordinator provides families with clear communication, compassionate support, and a smooth transition into care services.

PLEASE NOTE

• Working Hours : This role requires you to work EST hours, Monday - Friday 09 : 00 AM - 06 : 00 PM (15 : 00 PM to 24 : 00 AM South African Time, subject to change due to daylight savings).
• You will be required to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA)
• Work Environment : This is a remote role.
• Internet Requirements :  A  fixed fibre line  with a minimum speed of  25 Mbps (upload & download)  and the ability to support a  wired Ethernet connection  is mandatory.  Applicants without a fixed fibre line cannot be considered.
• P ower Backup :  A  reliable power backup solution  is required to manage  load shedding and power outages .  Applicants without a power backup cannot be considered.

Key Responsibilities

Requirements

If you are not contacted within 14 working days, please consider your application unsuccessful.