Talent.com
This job offer is not available in your country.
Patient Intake Specialist (ABA Therapy) - EST Hours (Remote)

Patient Intake Specialist (ABA Therapy) - EST Hours (Remote)

ISTA Personnel SolutionsZA
30+ days ago
Job type
  • Remote
  • Quick Apply
Job description

I STA Personnel Solutions South Africa - we are a global BPO company, partnering with a USA-based client in the Healthcare sector. We are seeking a Patient intake Specialist to join our remote support team.

The ideal candidate is detail-oriented, organized, and comfortable working in a high-volume, fast-paced environment. This dual-role position focuses on onboarding new and existing patients into ABA services , while also managing insurance authorizations and performing quality assurance checks on clinical and administrative documentation.

PLEASE NOTE :

  • Working Hours : This role requires you to work EST hours, Monday - Friday 09 : 00AM - 06 : 00PM (15 : 00PM to 24 : 00AM South African Time, subject to change due to daylight savings)
  • Work Environment : This is a remote role for South African Citizens only.
  • Internet Requirements :  A  fixed fiber line  with a minimum speed of  25 Mbps (upload & download)  and the ability to support a  wired Ethernet connection  is mandatory.  Applicants without a fixed fiber line cannot be considered.
  • Power Backup :  A  reliable power backup solution  is required to manage  load shedding and power outages .  Applicants without a power backup cannot be considered.

Job Responsibilities (not limited to) :

  • Serve as the primary point of contact for families, engaging primarily via phone.
  • Gather essential information from families regarding their insurance, therapy needs, and scheduling preferences.
  • Ensure every detail is accurately and thoroughly recorded to create a seamless onboarding experience.
  • Verify the accuracy and completion of all required forms, for compliance and quality assurance standards.
  • Submit insurance verification requests with 100% accuracy, ensuring families can access services without delay.
  • Enter and manage client data in Central Reach, maintaining precision across all records.
  • Monitor all client interactions and ensure all necessary actions are completed promptly and efficiently.
  • Requirements

  • Exceptional written and verbal communication skills in English
  • Background in home care, ABA therapy, healthcare, or insurance verification is highly advantageous.
  • Proven ability to manage multiple moving parts, track deadlines, and follow up without missing a beat.
  • Patience and professionalism to handle sensitive conversations with families, providing support when they need it most.
  • Proficiency with Google Drive, Central Reach (added benefit), Excel, and other administrative tools.
  • A self-starter who can independently document interactions, track tasks, and ensure no detail falls through the cracks.
  • If you are not contacted within 14 working days, please consider your application unsuccessful.

    Create a job alert for this search

    Specialist • ZA

    Related jobs
    Healthcare Compliance Coordinator (ABA Therapy) - EST hours (Remote)

    Healthcare Compliance Coordinator (ABA Therapy) - EST hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    BPO company, partnering with a USA-based client offering ABA Therapy, is seeking a diligent and personable.Registered Behaviour Technicians (RBTs). This role involves daily follow-ups with field sta...Show moreLast updated: 30+ days ago
    Client Therapy Coordinator - EST hours (Remote)

    Client Therapy Coordinator - EST hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    BPO company, recruiting on behalf of our USA client – who is a provider of in-home Physical Therapy (PT), Occupational Therapy (OT), and Nurse Practitioner (NP) services. We are seeking a dedicated ...Show moreLast updated: 30+ days ago
    Healthcare Client Support Specialist - EST Hours (Remote)

    Healthcare Client Support Specialist - EST Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    BPO company, partnering with a USA-based client in the Healthcare sector.Our client is transforming the way nurses connect with healthcare facilities by offering an on-demand staffing platform — th...Show moreLast updated: 19 days ago
    Nurse Scheduling Coordinator - EST Working Hours (Remote)

    Nurse Scheduling Coordinator - EST Working Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    Our client is a leading healthcare staffing firm that partners with hospitals and facilities across the U.They specialize in providing dedicated healthcare professionals - including Licensed Practi...Show moreLast updated: 30+ days ago
    Patient Admissions Coordinator - EST Hours (Remote)

    Patient Admissions Coordinator - EST Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    ISTA Personnel Solutions is a global BPO company, partnering with a well-established USA-based client in the healthcare sector. Patient Admissions Coordinator.The Patient Admissions Coordinator serv...Show moreLast updated: 18 days ago
    • Promoted
    Senior SEO Specialist (Remote)

    Senior SEO Specialist (Remote)

    The Legends AgencySouth Africa
    Remote
    Marine / eCommerce Marketplace.Reports to : SEO and Paid Media Advisor.Based on experience, skill and in relation to your current package). The worlds leading yacht marketplace, connecting buyers and...Show moreLast updated: 30+ days ago
    Call Centre Client Intake Specialist - EST Hours (Remote)

    Call Centre Client Intake Specialist - EST Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    BPO company, partnering with a USA-based client in the Healthcare sector who are committed to making a difference in the lives of individuals and families affected by autism.We are seeking a friend...Show moreLast updated: 30+ days ago
    Patient Services Coordinator (ABA Therapy) - EST Hours (Remote)

    Patient Services Coordinator (ABA Therapy) - EST Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    ISTA Personnel Solutions South Africa.BPO company based in South Africa, specializing in providing top-tier operational support to U. We are not a recruitment agency — we are a dedicated extension o...Show moreLast updated: 10 days ago
    Intake & Admissions Coordinator (Healthcare) - EST Hours (Remote)

    Intake & Admissions Coordinator (Healthcare) - EST Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    ISTA Personnel Solutions South Africa.BPO company based in South Africa, specializing in providing top-tier operational support to U. We are not a recruitment agency — we are a dedicated extension o...Show moreLast updated: 10 days ago
    Compliance & Verification Administrator (USA Healthcare) - EST Hours (Remote)

    Compliance & Verification Administrator (USA Healthcare) - EST Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    ISTA Personnel Solutions is a dynamic and fast-growing BPO company.We are not a recruitment agency — we operate as a dedicated extension of our U. Compliance & Verification Administrator.Speech ...Show moreLast updated: 17 days ago
    • Promoted
    Product Delivery Manager - Fully remote

    Product Delivery Manager - Fully remote

    JenRec RecruitmentRemote, South Africa
    Remote
    If you're confident working across time zones, thrive in agile environments, and have a knack for clear communication and data-driven decision-making, we want to hear from you.Serve as the technica...Show moreLast updated: 20 days ago
    Acquisition Engagement Specialist

    Acquisition Engagement Specialist

    Aristo SourcingZA
    Remote
    Quick Apply
    As an Acquisition Engagement Specialist, you will play a crucial role in ensuring a high level of quality care and customer service. Your primary responsibility is to set firm appointments for poten...Show moreLast updated: 30+ days ago
    Outbound Sales & Appointment Setting Rep

    Outbound Sales & Appointment Setting Rep

    SNIPEBRIDGEZA
    Remote
    Quick Apply
    Outbound Sales & Appointment Setting Rep.Remote –Columbia OR South Africa.Monday to Friday, aligned with US business hours (8 AM to 5 PM CST). Fixed monthly pay in local currency + performance-b...Show moreLast updated: 30+ days ago
    Recruiting Specialist (ABA Therapy) - EST Hours (Remote)

    Recruiting Specialist (ABA Therapy) - EST Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    Business Process Outsourcing (BPO) company partnering with a USA-based client in the.Healthcare (ABA Therapy) Industry.This role requires you to work. Monday - Friday from 9am to 6pm EST (15h00 to 2...Show moreLast updated: 30+ days ago
    Therapy Staffing Coordinator & Recruiter (ABA Care) - EST Hours (Remote)

    Therapy Staffing Coordinator & Recruiter (ABA Care) - EST Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    BPO company specializing in providing top-tier operational support to U.We are not a recruitment agency—we act as a dedicated extension of our clients’ teams, delivering high-quality service with p...Show moreLast updated: 27 days ago
    Patient Communications Coordinator (US Healthcare) - EST Hours (Remote)

    Patient Communications Coordinator (US Healthcare) - EST Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    ISTA Personnel Solutions South Africa.BPO company based in South Africa, specializing in providing top-tier operational support to U. We are not a recruitment agency — we are a dedicated extension o...Show moreLast updated: 30+ days ago
    CRM & Automation Specialist (HubSpot) - EST Hours (Remote)

    CRM & Automation Specialist (HubSpot) - EST Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    ISTA Personnel Solutions is a dynamic and fast-growing BPO company.We are not a recruitment agency — we operate as a dedicated extension of our U. Client is looking for a highly skilled.CRM &am...Show moreLast updated: 7 days ago
    Remote Real Estate Acquisitions Specialist (USA Market)

    Remote Real Estate Acquisitions Specialist (USA Market)

    VirtuHireZA
    Remote
    Quick Apply
    VirtuHire is partnering with a leading US real estate firm to find a highly skilled and driven.Real Estate Acquisitions Specialist. This is a full-time, 100% remote role designed for a professional ...Show moreLast updated: 21 days ago