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Strategic Partner Coordinator

Spur CorporationZA

25 days ago

Job description

Job title : Strategic Partner Coordinator

Job Location : Western Cape,

Deadline : October 04, 2025

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Role and Responsibilities

Account Management :

Serve as the primary point of contact for assigned partners, managing relationships to ensure satisfaction and mutual success.

Develop and execute account plans to maximise the value of each partnership.

Monitor partner performance metrics and implement strategies to optimise outcomes.

Partnership Development :

Identify and onboard new strategic partners that align with the company’s objectives and values.

Conduct market research and competitor analysis to identify partnership opportunities and industry trends.

Collaborate with the Partnerships Marketing Manager to negotiate terms and support in the finalisation of commercial agreements.

Coordinate Co-Marketing :

Plan and execute joint marketing activities, both digital and instore or outdoor activation where relevant to promote shared goals.

Develop co-branded campaigns to enhance visibility and engagement.

Cross-Functional Collaboration :

Work closely with marketing, operations, contact center and brand teams to align partnership initiatives and communications.

Act as a liaison to ensure both partners and the operations / stores have the resources and support needed to achieve KPIs.

Collaborate internally to ensure on brand, relevant, flawless execution of partnership initiatives.

Strategy & Reporting :

Contribute to the development of the overall Partnerships strategy.

Provide regular reports on partnership performance, opportunities, and risks to the Partnerships Marketing Manager, brand teams and operations teams.

Track and manage the partnership budget, ensuring cost-effectiveness and ROI.

Problem Solving & Escalation Management :

Address partner queries and manage escalations effectively.

Serve as the go-to expert for all partner-related matters and franchisee support, transforming challenges into opportunities for improvement.

Qualifications and Requirements

Essential :

3-year tertiary qualification (degree or diploma) in Marketing / Business studies.

At least 4 years of work experience in account management, partnerships, marketing roles.

Strong proven communication, negotiation, and relationship-building skills.

Analytical mindset with the ability to interpret data and translate insights into actionable strategies.

Excellent organisational and project management skills, with the ability to manage multiple priorities.

Possess the agility and ability to meet numerous deadlines across brands simultaneously.

Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel).

Preferred :

Familiarity with Marketing tools (e.g. Magnetic).

Understanding of the restaurant franchise business model beneficial.

Understanding of loyalty rewards programmes, vouchering, couponing, and usage of wiCodes beneficial.

Experience working on e-commerce products or platforms.

Business relationship experience / comfortable presenting.

Sales / Retail / Business Development jobs

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