Returns Supervisor

Overview

takealot.com, a leading South African online retailer, is looking for a highly talented Returns Supervisor to join our team in Cape Town .

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Reporting to Returns Outbound Manager

Your responsibilities will include :

Operational Duties

• Ensure that daily production is met with the daily SLA – no carry over allowed.
• Ensure RTM disposals are managed.
• Ensure that all staff comply with SOPs.
• Understand deviations and provide solutions to deviations.
• Complete and report on all KPI measures and provide reasons for deviations.
• Ensure that all equipment under your control is used correctly and stowed away safely.
• Capture and calculate overtime accurately and ensure submission deadlines are met without error.
• Ensure that the attendance register / biometric data is accurate and to resolve any queries.
• Assist staff with administrative and operational requests.
• Manage PPE and stationary requirements effectively.
• Ensure that all staff are using the correct PPE for the task being performed.
• Ensure that operational areas are kept clean.

Cost Management

Reporting & Admin

People Management

SHE, Risk, Quality & 5S Duties

Attributes required :

Qualifications :

The Environment :

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

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