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Remote Telesales Representative - Home-Based Call Center

Remote Telesales Representative - Home-Based Call Center

Mashreq BankWorkFromHome, South Africa
3 hours ago
Job type
  • Remote
Job description

Job Summary :

Progressive Technology is seeking dynamic, results-driven Remote Telesales Representatives to join our growing team. This is a fully home-based call center position that offers flexibility, professional growth, and the chance to work with a team that values innovation and customer satisfaction. As a Telesales Representative, you will be the first point of contact with prospective customers, playing a critical role in driving sales and building long-lasting client relationships from the comfort of your home.

Key Responsibilities :

  • Conduct outbound calls to prospective customers from provided leads.
  • Present and promote products / services using persuasive sales techniques.
  • Answer questions about products, pricing, and services with professionalism and clarity.
  • Identify customer needs and suggest appropriate products or services to meet those needs.
  • Record customer information accurately in the CRM system.
  • Meet or exceed weekly and monthly sales targets.
  • Follow up with potential leads and close sales efficiently.
  • Collaborate with team members and managers to improve strategies and customer engagement techniques.
  • Maintain knowledge of company products, promotions, and updates.
  • Uphold a positive, customer-focused attitude in all interactions.

Required Skills and Qualifications :

  • High school diploma or equivalent; a college degree is a plus.
  • Proven experience in sales, telesales, or customer service (remote experience preferred).
  • Excellent communication and interpersonal skills.
  • Confident, persuasive, and results-oriented mindset.
  • Comfortable handling objections and negotiating with prospects.
  • Tech-savvy with the ability to navigate multiple systems during a call.
  • Strong attention to detail and data accuracy.
  • Self-motivated and able to work independently.
  • Experience :

  • Minimum of 1–2 years in a sales or telesales role (preferably in a remote or home-based environment).
  • Experience using CRM software or call center technology is an advantage.
  • Working Hours :

  • Full-time and part-time shifts available.
  • Flexible scheduling options, with operations covering Monday to Saturday .
  • Shifts may vary between 9 : 00 AM – 9 : 00 PM (timezone based on applicants region).
  • Weekend shifts may be required based on campaign needs.
  • Knowledge, Skills, and Abilities :

  • Strong sales acumen with a customer-centric approach.
  • Ability to remain professional under pressure.
  • Comfortable working in a performance-based environment.
  • Fast learner with adaptability to product updates and new tools.
  • High-speed internet and a quiet, distraction-free workspace.
  • Familiarity with virtual communication tools like Zoom, Slack, or Microsoft Teams.
  • Benefits :

  • Competitive hourly base pay + attractive commission structure.
  • Work-from-home flexibility with full equipment provided.
  • Opportunities for performance-based bonuses and incentives.
  • Paid virtual training and ongoing professional development.
  • Supportive and inclusive company culture.
  • Career advancement pathways within a fast-growing tech company.
  • Paid time off and health benefits available for qualifying employees.
  • Why Join Progressive Technology?

    At Progressive Technology, we do not just offer jobs—we offer careers. You will be joining a forward-thinking company that values integrity, innovation, and teamwork. We empower our employees to succeed in a remote environment, while ensuring they feel connected and supported. Whether you are looking to grow in sales or build a long-term remote career, this is the opportunity for you to thrive.

    How to Apply :

    Ready to start your remote sales journey?

    Click the Apply Now button on our careers page or send your resume to us with the subject line Remote Telesales Representative Application . Qualified candidates will be contacted via email for a virtual interview.

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