AREA MANAGER - CLEANING

Job Description

Job Purpose

• To co-ordinate and manage the operation of all aspects of the existing commissioned Corporate Building Cleaning Contracts and any subsequent or future contract in this area.
• To co-ordinate and manage the operation of all aspects of further externally commissioned Facilities Management-related service contracts that may be required to become the responsibility of the incumbent in the future eg : hygiene, pest control..
• To control the financial and resource management of the contracts allocated to you.
• To manage quality standards and to control contract costs.
• To provide professional and technical advice specific to Facilities Management Services to departments, committees and external agencies as approved by the company.
• To ensure the work is compliant with professional standards, within devolved budgets and meets Service Level Agreements (SLAs) via sound and accountable management systems.
• To lead change and assist in the delivery of excellence in customer service and professional Facilities Management delivery, instilling a culture of continuous improvement.
• To liaise, co-ordinate and represent the service and company as a champion for customer service. To build a reputation for best in class Facilities Management for customer service within all the sites allocated to you.
• To manage trolley losses and recoveries on site in the region.

Skills and Competencies

Qualifications