Client liaison and professional client relationship;
Manpower management, equipment management and rostering;
Completion of daily, weekly and monthly reports;
Effectively dealing with and managing client complaints;
Ensure contractual requirements are met at all times;
Ensure compliance to the Companys disciplinary code;
Maintenance of the ISO 9001 quality system;
Initiating and chairing disciplinary hearings;
Health and Safety Management;
Ensuring Security Officers problems that are reported are solved;
Ensure that all company SOPs are followed
Ensure training takes place as and when required;
After hour visits and assisting with shift changes as a standby manager;
Must be able to attend meetings and take calls to assist with matters of urgency even on rest days;
Demonstrate extensive knowledge of good security practice, covering the physical and logical aspects of information products, systems, integrity and confidentiality;
Preferred qualifications / attributes / skills :
PSIRA certification Grade A;
Grade 12 or equivalent qualification;
Firearm competency and a valid regulation 21 certificate is an advantage;
Handgun, Shotgun and Rifle trained is an advantage
Relevant experience in a managerial or similar position;
Knowledge of methods and techniques for risk management, business impact analysis, counter measures and contingency arrangements relating to the serious disruption of IT services;
Knowledge of tools or systems which provides access security control (i.e. prevents unauthorised system access);
Must be confident in dealing with the public;
First aid and fire-fighting training will be advantageous;
Excellent written & verbal communication skills;
Bilingual (English and any other South African language);
Computer literate and knowledge of MS office;
The ability to communicate and present at all levels and work under pressure;
Willing to undergo polygraphs tests;
Clean disciplinary, criminal and credit record;
Drivers License and own reliable transport;
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Area Manager • Durban, South Africa
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