Training and Customer Support Consultant
EmporiumCape Town, Western Cape, South Africa30+ days ago
Job descriptionCreating and managing training plans with customers Reporting on training progress of all customers that are in training Work directly with client to effectively coordinate each training project to completion Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track Provide system training to customers Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system Assist with preparing data and uploading on to the system for new customers
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 to R 23 000 per month
Requirements
- Training or consulting experience
- Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
- Proficiency in Microsoft Word, Outlook, PowerPoint and Accounting software packages
- Excel proficiency intermediate
- Customer service / support experience will be advantageous
Responsibilities
Closing Date : 31 March 2024
To apply for this position : Send MS Word format CV to and use POS24063 in the subject line
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Support Consultant • Cape Town, Western Cape, South Africa
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