Duties and Responsibilities :
Supplier & Procurement Management
- Source and manage a diverse portfolio of external suppliers to ensure cost-effective, timely delivery, and high-quality production / branding of client products.
- Negotiate contracts and maintain strong, collaborative relationships with suppliers.
- Manage supplier margin negotiation to ensure competitive rates.
- Issue supplier purchase orders accurately and efficiently.
- Proactively follow up on quotes and orders with suppliers.
- Identify and source innovative product offerings, staying abreast of new market innovations and products from suppliers.
- Check and approve supplier invoices and follow up on payments.
- Measure physical stock items received from suppliers for accurate artwork scaling.
- Check and approve supplier artwork and ensure proof sign-offs are obtained.
Project Planning & Coordination
Manage the end-to-end project workflow, coordinating external production across multiple suppliers and brands.Develop and maintain detailed project schedules, prioritising tasks and managing workloads to meet client deadlines.Oversee the full production process from client intakes, through external manufacturing / branding, to final delivery.Assign, monitor, and review tasks for balanced workloads and accountability within project teams.Forecast timelines and track milestones using internal project tools.Identify risks and bottlenecks early within the supply chain and take proactive action to ensure project continuity.Manage internal design and logistics deadlines in relation to external production.Collaborate on overall project schedules.Conduct project scoping and quote generation.Maintain accurate project documentation and financial records, preparing regular status reports.Quality Control & Assurance (Supplier Output)
Implement and maintain quality control standards for all outsourced production elements.Conduct regular quality checks on products received from suppliers to ensure they meet client specifications and the companies high standards.Identify and promptly resolve any quality issues or defects with suppliers.Financial Management (Project Basis)
Responsible for budgeting, cost control, and reporting on a project basis.Monitor production costs from suppliers and identify opportunities for cost reduction.Monitor spend versus cost estimates and report on variances.Client & Interdepartmental Communication
Communicate effectively with client service leads / project managers to provide updates and address concerns.Manage client / Account Managers expectations and ensure satisfaction.Liaise directly with clients and suppliers for updates, expectations, and approvals.Ensure timely communication with the client service team.Ensure effective integration and communication with Design, Account Management, and Logistics teams.Process Optimisation
Help improve internal workflows, documentation, and overall efficiency related to procurement and external production processes.Champion strong project communication and structured documentation.