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Internal Sales
ESG RecruitmentJohannesburg, South Africa30+ days ago
Job descriptionEnsuring all relevant information and supporting paperwork is completed prior to capturing on the EPR system Checking client account status prior to processing new orders For cash clients, processing Pro-forma invoice and submitting to finance pending clearance of payment Checking availability of ordered products Capturing orders on ERP system Sending orders documentation to production manager and stores supervisor For ordered items not currently in stock, submitting information to purchasing department Sending orders acknowledgement to client Daily checking ERP system to monitor orders status and feedback to client and sales representative Liaising with department manager in the event of delayed orders or issues Submitting all relevant credit note information to line manager for cancelled orders Ensuring up to date filling of all relevant documentation Costing import quotations Processing company's orders and following up on progress Clear and concise communication Being solution - minded Adhering to quality standards Having a Can-do attitude Being growth orientated Having passion for the job and company Being respectful towards other employees and clients Maintaining ethical standards Building trust and keeping promises Focusing on client satisfaction Team player Flexibility and a willingness to help Emotional stability and self control Friendly, helpful and presentable Being focused and minimizing distractions Matric with Mathematics Engineering qualification preferable 2-3 years Internal sales experience
Job Purpose :
Achieving sales target by selecting the appropriate equipment, by submitting timeous and accurate quotations, processing orders and ensuring delivery of goods to customers in line with customers requirements.
Key Processes :
- Monitoring emails and telephonic requests for quotations from customers and external sales team.
- Analyzing and selecting suitable equipment in line with technical specifications and customer's requirements
- Performing required calculations to validate pumps selections
- Ensuring client receives quotes timeously
- Determining materials and / or product required for quotation purposes, and obtaining relevant pricing and availability
- Capturing relevant information, such as customers details, product details on ERP system
- Submitting relevant quotation and additional technical information to the customers or sales representative
- Liaising with line manager in the event of queries
Processing Received Orders :
Behaviours :
Required Competencies :
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Internal Sales • Johannesburg, South Africa
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