Internal Sales Manager
MID534
Company : Cable Installation Products (Pty) Ltd
Location : Kliprivier, Randvaal, Gauteng
Powering a brighter South Africa, together.
Since 1986, they have been a pioneer in the manufacturing of premium-quality electrical solutions—from the signature products to a wide range of medium voltage cable accessories. Our mission is to empower local infrastructure through innovation, customer service, and world-class manufacturing excellence.
Job Purpose
The Internal Sales Manager is responsible for leading the internal sales team to ensure efficient sales operations, exceptional customer service, and consistent business growth. This role will oversee the quote and order process, build strong client relationships, and work closely with other departments to meet and exceed company goals.
Key Responsibilities
- Manage and lead the internal sales team to achieve performance targets.
- Ensure sales quotes and orders are processed accurately and promptly.
- Follow up on quotations and maintain active engagement with clients.
- Build and manage client expectations to foster long-term relationships.
- Collaborate with the Managing Director and other leaders to develop sales strategies.
- Support the external sales and production teams with necessary information and coordination.
- Participate in pricing strategy discussions to support growth and competitiveness.
- Drive improvements in internal processes and customer service delivery.
- Identify market opportunities and contribute to new business initiatives.
- Establish and strengthen relationships across departments.
Minimum Entry Requirements
Education :
Matric Certificate (required)Leadership or management training (beneficial)Experience :
Minimum 5 years’ experience leading a team of 3 or more peopleProven track record of managing and growing internal sales teamsStrong customer service orientation and ability to maintain key client relationshipsExperience working in a technical or industrial sales environment is advantageousOther Requirements :
Valid South African driver’s licenseFluent in English (Afrikaans and other languages beneficial)Willingness to travel occasionally, if neededKey Attributes and Skills
Strong leadership and team-building skillsValues-driven, with a focus on responsibility and integrityTechnically minded with analytical thinkingExceptional planning and time managementProblem-solving and conflict resolution abilityStrong interpersonal and communication skillsProficiency in MS Office (Word, Excel, Outlook)Attention to detail and high accuracyPunctual, reliable, and results-drivenAuthority & Decision-Making Scope
Financial :
Authority to issue quotes and process sales ordersGeneral :
Lead the internal sales team in alignment with executive leadershipAdditional responsibilities and authority may be granted based on performance and demonstrated capabilityReporting Structure
Reports to : Managing Director and / or Business Development ManagerPeers :External Sales Manager
Production ManagerTraining ManagerBusiness Development ManagerReporting on :Sales performance
Company culture and client satisfactionInternal team efficiency and development