UX Copywriter & AI Conversation Designer

Job Description

Purpose of the Role

We’re seeking a creative, detail-oriented UX copywriter who can shape outstanding digital experiences through words and explore the frontier of AI-driven content. You’ll craft microcopy, conversation flows, and content frameworks that guide, reassure, and delight users at every touchpoint.If you can write in a way that speaks the user’s language, structure information for instant clarity, and fine-tune AI prompts for precision, we want to hear from you.

Key Responsibilities

UX Writing & Microcopy : Write clear, concise, human-centred copy for interfaces, onboarding flows, buttons, error messages, and tooltips.Content Strategy : Develop scalable content guidelines, tone-of-voice standards, and editorial frameworks; collaborate with designers, developers, and product managers.Conversation Design & AI : Map and optimize conversational flows for chatbots and virtual assistants; write, test, and refine prompts for AI-driven features.Research & Iteration : Conduct content audits, usability reviews, and A / B testing; refine copy and conversational flows based on user feedback and analytics.

Requirements

• 3+ years in UX writing, content design, or conversation design for digital products.
• Degree in English, Linguistics, Journalism, Communications, or equivalent 3-year writing qualification.
• Honours or master’s degree is a strong plus.
• Native or near-native English proficiency.
• Exceptional editing, storytelling, and clarity in writing.
• Strong understanding of design principles and accessibility standards.
• Knowledge of how copy impacts usability and user experience.
• Hands-on experience with generative AI tools (e.g., ChatGPT, Claude, Gemini).
• Skilled in crafting prompts to achieve precise outcomes.
• Comfortable working closely with designers, engineers, and product managers in agile environments.
• Familiarity with Figma or similar design tools.

Requirements

UX Writing, Microcopy design, AI Tools, Design, editing and story telling