Monitor systems (site, network, server, imports, exports).
Validate and sign off on system configurations for correct data flow.
Conduct system testing after updates.
Schedule and manage site imports and server exports.
Perform basic connection testing and troubleshooting.
Process EONs and assist with automation tasks.
Prioritize tasks effectively and manage support tickets (creation, follow-up, closure).
Provide professional feedback to users and escalate issues to Level 3 Support.
Required Skills & Experience :
National Diploma in Information Technology or equivalent NQF 5 / 6 qualification required
PHP (4+ years) required
MySQL (any Database 4+ years) required
Cloud Deployment experience required
Linux deployment experience required
Windows deployment experience required
FTP exchange experience required
API experience beneficial
Basic Networking Experience is beneficial
Knowledge of XML is beneficial
Any previous support experience beneficial
Touch typing required
Good documentation skills
Preferred Attributes
Commitment to stable systems
Analytical with a penchant for problem-solving
Strong ethics
Willing to learn / willing to share
Good communication skills
Be professional / well-spoken / patient
English and Afrikaans and a third language if possible
Attention to detail
Integrate well with our team
Own transport (commute to work) within working hours
Be available after hours to restart processes if there is a system failure.
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Senior Administrator • Century City, South Africa
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