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National Key Account Manager - Emergency Care

National Key Account Manager - Emergency Care

Salesworx Specialist Sales RecruitmentJohannesburg, Gauteng, South Africa
30+ days ago
Job description

Job Description

Execustaff Recruiting Services SA (Pty) Ltd is seeking a qualified individual for the position responsible for the sales and key account management of the Stryker Emergency Care range of products.

Responsibilities

  • Responsible for maintaining and growing existing business and expanding sales within the assigned territory.
  • Scheduling and attending appointments with existing and potential customers; and sub-distributors.
  • Demonstrating products to clinical personnel.
  • Achieving sales targets.
  • Networking and developing relationships with new customers and managing existing customers.
  • Requesting and following up on quotations.
  • General administration associated with the position.
  • Assisting and supporting technical services where needed.
  • Recording all activities on Force Manager CRM.

Marketing Responsibilities

  • Responsible for workshops and various conferences as needed.
  • Achieving and managing sales budgeting per territory for the SBU.
  • Effective implementation of tactical and strategic plans.
  • Conducting effective marketing activities, including congresses and customer workshops.
  • Daily calls to customers and new prospects.
  • Promoting all products offered in this portfolio.
  • Utilizing sales knowledge to effectively sell product features and benefits.
  • Evaluating, analyzing, and reporting on competitors’ products to drive strategies.
  • Customer Relations Responsibilities

  • Establishing a network with stakeholders and Key Opinion Leaders.
  • Building and maintaining strong relations with all stakeholders.
  • Attending appointments with customers and prospects.
  • Gathering customer requirements to ensure satisfaction.
  • Assisting with successful congresses and training workshops.
  • Identifying the correct customers to attend product training to ensure ROI.
  • Managing relationships with all customers, prospects, and key opinion leaders.
  • Maintaining good relations and communication with internal customers.
  • Utilizing customer profiling and mapping tools to grow product families according to customer needs.
  • Sales Reports and Administration Responsibilities

  • Achieving monthly and quarterly sales budgets for the SBU.
  • Assisting with daily Ariba / Trade world, tender input, and quote requests.
  • Submitting expense claims on time with correct cost allocations.
  • Submitting monthly reports to the Business Unit Manager before the 5th of the month.
  • Recording weekly call reports and planners on Force Manager.
  • Ensuring compliance with regulatory SOPs, SA Regulations, and Code of Business Ethics.
  • Maintaining the company’s ethical position.
  • Effectively communicating and managing company business conduct policies.
  • Training Responsibilities

  • Maintaining a high level of motivation for marketing functions.
  • Preparing and conducting presentations at sales consultants’ and management meetings.
  • Assisting with product queries and technical / clinical application information.
  • Identifying and implementing educational events for customers to achieve growth.
  • Training new customers on the range of products.
  • Participating in company business and sales meetings and providing input to management.
  • Assisting with planning of all congresses identified.
  • Reporting Responsibilities

  • Adhering to credit policies and procedures of the group.
  • Maintaining all administrative responsibilities associated with this position.
  • Ensuring all product and marketing activities comply with legal and ethical standards.
  • Managing all company expenses within the marketing budget.
  • Informing management of changed legal or medical requirements.
  • Submitting monthly reports to senior management and recording all activities on Force Manager CRM.
  • Stock Management Responsibilities

  • Assisting with stock rotation and slow-moving identification and returns.
  • Providing input on stock ordering and feedback on stock requirements.
  • Managing demo equipment allocated to customers.
  • Managing boot stock and rotation of stock to reduce expiration.
  • Providing feedback to management on consignment stock.
  • Requirements

    Qualifications

  • Grade 12 (NSC) is a minimum requirement.
  • A relevant degree or diploma is an advantage.
  • Project management and sales experience are advantageous.
  • Qualified Paramedic is a must for this role (or extensive EMS experience).
  • Previous key account management experience is needed.
  • Knowledge of the target group of customers such as hospital groups and ambulance builders.
  • Computer literacy and proficiency in MS Office, specifically Excel (level 2 at least) and MS Word.
  • Skills / Competencies

  • Advanced planning and organizational skills.
  • Excellent written & verbal communication skills.
  • Negotiation and project management skills.
  • Strong analytical and decision-making skills.
  • Ability to work independently and in a team environment.
  • High level of energy and stress tolerance.
  • Ability to travel extensively in the country and abroad.
  • Salary : R60 000 - R65 000 per month (CTC), including travel allowance, pension, medical aid, laptop, iPad, fuel card, and reimbursements for cell phone and data.

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