Training Officer

Planet Fitness is looking for a training Officer who will be responsible for designing, developing, and delivering effective training programs that enhance employee skills, performance, and service excellence. This includes writing training material, developing assessments, and using innovative facilitation methods to ensure engaging and impactful learning experiences.

1. Training Design & Development

• Research, design, and write comprehensive training materials, manuals, and e-learning content aligned with company standards and objectives.
• Develop practical assessments, quizzes, and evaluation tools to measure learning outcomes and competency levels.
• Continuously update training content to reflect new procedures, policies, and industry best practices.
• Collaborate with subject matter experts (SMEs) to ensure technical accuracy and relevance of all materials.

2. Facilitation & Delivery

3. Learning Innovation & Improvement

4. Monitoring, Reporting & Evaluation

5. Collaboration & Support

Qualifications & Experience