Warranty Clerk

Key Responsibilities :

• Finance, Risk and Compliance.
• Comply with work rules, standards, and methods.
• Take care to minimise waste.
• Provide feedback on cost saving initiatives in area of control.
• Obtain and check information and Capture data accurately.
• File documents as per procedure.
• Excellence / Service delivery.
• Ensure the company's Safe Work, and ISO related. Procedures are maintained.
• Maintain quality standards at your area of responsibility.
• Receive and inform foreman about warranty requests.
• Check serial number on Global E for warranty period and confirm or decline request.
• Open warranty job, attach order and warranty details.
• Issue parts number for the Parts to the Foreman.
• Capture warranty details on warranty control log.
• Receive labour report from the foreman, capture labour & travel on D365.
• Receive photos from Artisans, create FIR.
• Capture FIR on Global-E.
• Attend to any questions / queries on FIR.
• When work complete, ensure all info submitted.
• Process warranty claims.
• Log warranty details on warranty control log and add to job pack.
• Close job and share file with costing clerks.
• Implement and coordinate special projects (as and when required).
• Build and maintain relationships with stakeholders across the organisation and externally at all levels and cross-
• functionally.
• Ensure open communication channels with all relevant stakeholders / suppliers.
• Collaborate with external service providers with regard to any office needs.
• Comply with Health and Safety standards, disciplinary and behavioural rules, and procedures.
• Identify incidents and accidents.
• Stop work in unsafe areas.

Requirements :

Grade 12

Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.