Technical Sales Consultant

Overview

Our client, a well-established company that manufactures and distributes access automation and control products for residential, commercial, and industrial uses, is seeking a driven and technically proficient Technical Sales Consultant to join their Gauteng team in a remote capacity.

This role is ideal for a self-motivated individual with strong technical sales experience in the access automation or electronic security industry. The successful candidate will thrive in the field, engaging closely with installers, distributors, and key stakeholders to build relationships, promote product adoption, and identify opportunities for growth.

Duties and Responsibilities

• Build and maintain strong relationships with installers in Gauteng, supporting their product knowledge and sales approach.
• Act as a conduit between local installers and the company’s service departments.
• Support and empower installers to promote the full product and service offering.
• Encourage upselling and cross-selling through installer channels and expand the installer network in Gauteng.
• Conduct site visits for installations, diagnostics, and escalations; provide advanced technical guidance.
• Escalate unresolved issues to Product Quality or Technical Support teams.
• Document site visit outcomes and provide feedback to enhance development and support.
• Identify and deliver product training in the field; act as a brand ambassador.
• Log all installer interactions in the CRM (e.g., Zoho) and ticketing systems.
• Submit weekly strategy reports on site visits, feedback, market trends, and sales activities.
• Provide weekly reports and actionable sales / market insights.
• Drive measurable product adoption in assigned Gauteng regions.

Minimum Requirements

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Key Competencies

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Key Interfaces

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