Programme Manager

Programme Manager

Programme Implementation / Programme Planning & Approach

Participate in pre-programme engagement meetings to understand programme requirements

Define programme objectives, benefits, and develop clear metrics to measure delivery of agreed benefits post go-live

Responsible for setting up project governance for assigned programmes and driving adherence to agreed governance and controls

Outline programme deliverables and timelines

Unpack programmes into project workstreams and work packages

Implement a programme communication strategy

Ensure appropriate monitoring and support is in place post go-live on all projects

Manage time, budget, quality, and scope on all programmes / projects in the portfolio

Manage and chair programme steercos to executives

PM Delivery Management

Provide clear direction & support, foster open communication, and resolve conflicts at programme level

Promote the building of a collaborative / conducive team culture

Review and ensure quality of work in the project meets the set expectations and standards

Achieve programme objectives by active involvement and continuously reviewing and improving operational methodologies

Manage stakeholder relationships effectively at all levels

Cross-Project Dependency Management

Proactively manage dependencies and ensure alignment on delivery across Group Tech

Proactively manage deviations on the set timelines and actively manage stakeholder expectations

Programme RAIDs (Risks, Assumptions, Issues, Dependencies) Management

Implement risk management strategies and review project RAIDs and activities that could pose a risk to the programme

Effective problem management (preventative & reactive) on the programme

Manage overall programme RAIDs

Change Management

Drive organisational change processes and change management on the programme

Manage operational handover to lines of business (with focus on minimal impact to business) and run post-launch war-rooms

Stakeholder Management

Manage and chair internal programme sessions with project managers and delivery managers across the organisation

Proactively manage stakeholders through effective communication and reporting

Benefits / Value Realisation

Ensure programmes deliver the intended benefits by identifying, planning, and tracking these benefits throughout the project lifecycle, and confirming their achievement after project completion

Support Business drive to achievement of strategic and operational targets

Qualifications

A Bachelors Degree or Equivalent NQF Level 7 Qualification in Business / Project Management / Engineering Required

Project Management certification (PMP / Prince2 / Agile or similar) Required

Change Management Knowledge Required

Experience

A minimum of 8+ years of relevant work experience (within Project Management)

Programme / Project Management

Proven track record in delivering complex cross-functional projects

Proven track record in delivering digital / OTT projects