Officer, Support, Enterprise Direct

Overview

Business Segment : Business & Commercial Banking

To provide transactional support to the Banker in Enterprise Direct, in servicing customers, attending to basic customer queries and providing credit administration support.

Qualifications

Type of Qualification : Diploma required

Field of Study : Generic Management

Experience Required

Enterprise Direct Propositions

Business & Commercial Banking

5-7 years

Experience in customer service and business acumen. Knowledge of credit principles, branch banking processes, procedures, policies and bank products and services.

Responsibilities

To provide transactional support to the Banker in Enterprise Direct, in servicing customers, attending to basic customer queries and providing credit administration support.

Additional Information

• Articulating Information
• Checking Things
• Documenting Facts
• Examining Information
• Following Procedures
• Interacting with People
• Interpreting Data
• Managing Tasks
• Producing Output
• Showing Composure
• Account Opening & Maintenance
• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Knowledge of Banking & Financial Service

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