Head of Business Development

Job Description

MasterStart SA, the South African partner of MasterStart, is more than an edtech business,  it’s a movement redefining how people learn, lead, and succeed. Rooted in human connection, we empower learners to think deeply, apply boldly, and grow continuously through flexible, fully supported online learning experiences that transform careers and shape the future of work.

We are looking for an experienced, strategic, ambitious and highly skilled Head of Business Development to work in a dynamic, fast-paced and fast-growing company. The Head of Business Development will be responsible for leading and driving the company’s business development strategies. This includes identifying new business opportunities, building and nurturing client relationships, and achieving revenue growth. The ideal candidate is a strategic thinker with a proven track record in business development, exceptional leadership skills, and the ability to work collaboratively across departments.

Culture and values are essential to us, so the successful candidate will need to be passionate about people, experienced, versatile and data driven with a thorough understanding of best practices.

Responsibilities would include, but are not limited to :

Strategic Planning and Execution

• Develop and implement business development strategies aligned with the company's overall goals and operational standards;

Identify and evaluate new market opportunities and partnerships; and

Create and manage business development plans aligned to company budgets.

Ensure that sales processes are aligned to business processes

Change management; and

Compliance and risk management.

Client Acquisition and Relationship Management

Lead negotiations and close deals with prospective clients; and

Ensure client satisfaction and retention.

Market Research and Analysis

Conduct market research to identify trends, competitive landscape, and potential opportunities; and

Analyse data to inform strategic decisions and measure the effectiveness of business development activities.

Team Leadership and Development

Set performance targets and conduct regular performance reviews; and

Foster a collaborative and high-performance culture within the team.

Collaboration and Cross-Functional Work

Work closely with the marketing, delivery, and product development teams to ensure alignment and support for business development initiatives; and

Collaborate with the finance team to develop pricing strategies and financial models.

Requirements

Requirements :

Work from the office in Johannesburg 2-3 days a week (or as required); and

Be available to travel outside of Johannesburg.

Qualifications & Experience :

8+ years of experience in business development and leadership roles, with at least 3 years managing channel sales; and

Experience managing Client Success Managers to enhance operational efficiency and client success.

Requirements