Client Services Manager

Duties & Responsibilities

General Responsibilities :

Digital Communications :

• Engage with students, tutors, parents, and guardians through digital channels like WhatsApp, emails, and calls.
• Manage communications effectively to address queries, provide support, and facilitate smooth interactions.

Service Management :

Operations :

Arrangement and Execution of Tutoring Sessions :

Client Relationship Management :

General Operations :

Client Communication and Coordination :

Monitoring Progress and Quality :

Desired Experience & Qualification

Educational Background :

Recent Graduates :

Sales or Organizational Experience (As a plus) :

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