Client Manager

Position : Client Manager – Non-Life

Location : Johannesburg (Hybrid)

Employment Type : Full-time

Overview :

We are seeking a dynamic and strategic Client Manager to join our Client Management Team within the Non-Life business. The successful candidate will manage a substantial portfolio of clients and identify opportunities for growth and partnership. This role involves developing strong client relationships, driving business value, and maintaining a leading position in the market. The Client Manager will report to the Client Management Executive and will not have direct reports.

Key Responsibilities :

• Understand the company’s strategy, value proposition, sales approach, and competitive positioning.
• Develop an in-depth understanding of clients’ business strategies, financial objectives, and decision-making processes.
• Analyse market trends, competitive activity, and the broker environment to identify growth opportunities.
• Formulate and execute strategies to strengthen and expand client relationships.
• Collaborate with internal teams, such as Underwriting and Consulting, to develop renewal strategies and deliver optimal outcomes for both clients and the business.
• Coordinate cross-functional initiatives that enhance the company’s value proposition and service offering.
• Promote the company’s brand and value propositions through multiple channels, including events, conferences, and social media.
• Establish best practices for CRM-driven engagement and strengthen client communication processes.
• Build knowledge across all lines of business and demonstrate an understanding of reinsurance structures and risk management.

Requirements :

Benefits :

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