Talent.com
This job offer is not available in your country.
Regional Account Consultant (ERP)

Regional Account Consultant (ERP)

Dye & DurhamCape Town, Western Cape, ZA
30+ days ago
Job type
  • Quick Apply
Job description

Description

This role requires an analytical, efficient and solutions focused individual to assist with onboarding clients and supporting them once live on GhostPractice- with the aim of retaining each client for the life of that firm.

Key Responsibilities

Implementation

  • Understand all the functionality within the GhostPractice system.
  • Installing and setting up SQL, GhostPractice and related software.
  • Converting non-financial client's data from Legacy system into GhostPractice.
  • Functional testing of software and testing the integrity of the data along with the client.
  • Assisting the client with handholding and support during the Testing and Launch phases.
  • Preparing, executing and managing projects including project milestone management.
  • Creating, collating and maintaining project documentation and performing related administrative functions.
  • Problem solving of client issues.

Support

  • Assisting client with support queries as and when required.
  • Training

  • Train clients on all the functionality within the GhostPractice system.
  • Classroom or one-on-one Training of clients on GhostPractice.
  • Account Management
  • Extracting data from various systems and compiling it into useable information.
  • Updating and maintaining CRM systems for account management functions performed.
  • Assist with Billing and debtors query issue resolution.
  • Assist / manage implementation to support handover.
  • Assist with events, workshop and other clients related functions as required.
  • Assist with other general administrative and ad hoc tasks as required.
  • Skills, Knowledge & Expertise

  • Well presented, good telephone etiquette and good writing ability.
  • Good interpersonal and communication skills- fluent in English & Afrikaans (spoken & written).
  • Able to use Microsoft Office- primarily Outlook and Excel.
  • Good planning skills, problem-solving skills and good data analysis skills.
  • Bookkeeping skills (advantage if you have legal bookkeeping skills)
  • Ability to identify trends and issues and to understand the root causes of trends and / or issues.
  • Liaise with people from various teams and manage delivery.
  • Superior working knowledge of GhostPractice or software programs.
  • Qualifications

  • Recognised Diploma in IT, Finance or Management
  • MS Office Certification ( Advantageous)
  • Degree in Finance, Management, IT or similar (Advantageous)
  • Job Benefits

    At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

    Please note, if this role is based in South Africa, all applicants must have the legal right to live and work in South Africa. Proof will be required during the recruitment process

    Do you share our DNA?

  • We ask how tomorrow can be better than today
  • We are passionate about solving our customer's challenges
  • Our ideas break boundaries
  • We value different perspectives and encourage dialogue
  • We take ownership and celebrate together
  • #DDhp

    Dye & Durham is a global leader in legal technology. The company’s three categories of integrated solutions – practice management, data insights and due diligence, and client onboarding – give solicitors the essential tools they need to run their firms, from client acquisition to case management and legal accounting, and everything in between.

    Trusted by thousands of legal practitioners globally, Dye & Durham helps law firms achieve more growth with less effort.

    Create a job alert for this search

    Erp Consultant • Cape Town, Western Cape, ZA

    Related jobs
    • Promoted
    Regional Sales Manager

    Regional Sales Manager

    Flink RecruitmentNorthern Suburbs Durbanville, South Africa
    Profit Share : Earn between R90,000 and R270,000 per month based on your regional performance.Dual Role : Continue operating as an agent at a 70% to 80% commission split while taking on the regional ...Show moreLast updated: 7 days ago
    • Promoted
    Senior Strategic Sales Consultant

    Senior Strategic Sales Consultant

    WatersEdge SolutionsCape Town, South Africa
    WatersEdge Solutions is partnering with a market innovator in data commercialisation to recruit a Senior Strategic Sales Consultant. This senior role is ideal for a highly experienced consultant wit...Show moreLast updated: 30+ days ago
    • Promoted
    Regional Finance Manager (Permanent)

    Regional Finance Manager (Permanent)

    Profile PersonnelStellenbosch, South Africa
    This role involves managing staff, directing regional operations, facilitating management meetings, reviewing performance metrics, and driving improvements across critical operational areas such as...Show moreLast updated: 30+ days ago
    • Promoted
    Business Solutions Developer

    Business Solutions Developer

    Network RecruitmentStellenbosch, South Africa
    Our client is on the lookout for problem-solvers who have experience in logistics, supply chain, or transport.If you know how vital system efficiency is to keeping things moving, and if your approa...Show moreLast updated: 30+ days ago
    • Promoted
    Business Development Consultant

    Business Development Consultant

    Greys PersonnelCape Town, South Africa
    Build and manage a strong sales pipeline to hit ambitious targets.Prepare and deliver presentations and proposals that impress potential clients. Negotiate and close deals to secure long-term partne...Show moreLast updated: 16 days ago
    • Promoted
    Business Sales Consultant {B2B)

    Business Sales Consultant {B2B)

    Staff Unlimited Recruitment Pty Ltd T / A MPC Recruitment Group ECCape Town, South Africa
    Business Sales Consultant {B2B).Our client is seeking a Business Sales Consultant to join their team.This position will suit a self-starter with an outgoing personality and mature attitude who can ...Show moreLast updated: 30+ days ago
    • Promoted
    New Business Development Consultant

    New Business Development Consultant

    OttoBauthenticCape Town, South Africa
    The New Business Development Consultant will play a pivotal role in driving growth by identifying, pursuing, and closing new business opportunities. The consultant will develop strong client relatio...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Sales Representative

    Technical Sales Representative

    SydsenMalmesbury, South Africa
    Technical Sales Representative (TSR).The TSR will assess crop needs, conduct research and soil testing, provide tailored solutions, and establish long-term relationships with farmers.This role repo...Show moreLast updated: 19 days ago
    • Promoted
    Regional Account Consultant (ERP)

    Regional Account Consultant (ERP)

    Dye & Durham CorporationCape Town, Western Cape, South Africa
    This role requires an analytical, efficient and solutions focused individual to assist with onboarding clients and supporting them once live on GhostPractice- with the aim of retaining each client ...Show moreLast updated: 30+ days ago
    • Promoted
    Regional Director

    Regional Director

    The Recruitment CouncilCape Town, South Africa
    Role : Regional Director : Employee Benefits Consulting.Show moreLast updated: 30+ days ago
    • Promoted
    Regional Portfolio Manager CPT

    Regional Portfolio Manager CPT

    Optim-G SourcingCape Town, South Africa
    The Regional Portfolio Manager is entrusted with leading the planning, coordination, execution, and continuous development of client service integration. This role supports both project-based and op...Show moreLast updated: 28 days ago
    • Promoted
    IT Distribution Sales Consultant

    IT Distribution Sales Consultant

    Performit PersonnelCape Town, South Africa
    National IT Distribution Company is looking for an experienced IT Sales Consultant to join their team.At least 1 - 3 years’ experience in IT Distribution sales. Solid IT product knowledge is essenti...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Consultant – Property Finance

    Sales Consultant – Property Finance

    Western Cape RecruitmentCape Town, South Africa
    A prominent Financial Services Provider in the Real Estate Finance sector is looking for a dynamic and driven Sales Consultant to join their growing team. This role is ideal for a self-motivated ind...Show moreLast updated: 30+ days ago
    • Promoted
    Manager : Private Clients

    Manager : Private Clients

    CA Financial AppointmentsCentury City, South Africa
    A leading professional services firm is seeking a skilled and client-focused.This role is ideal for a qualified professional who thrives on relationship management, strategic thinking, and deliveri...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Reservations Consultant (Durbanville)

    Senior Reservations Consultant (Durbanville)

    Wild Dreams HospitalityDurbanville, South Africa
    Their lodges are handpicked for their uniqueness, remote beauty, and commitment to protecting Africas wild places.A Tour Operating background, to handle complex travel logistics and understand remo...Show moreLast updated: 18 days ago
    • Promoted
    Regional Banking Head for the Private Banking division

    Regional Banking Head for the Private Banking division

    Rory Mackie & AssociatesCape Town, South Africa
    The role of Regional Banking Head is responsible for providing strategic leadership and operational oversight of the region’s private banking. This role is responsible for driving growth, profitabil...Show moreLast updated: 30+ days ago
    • Promoted
    Regional Director : Employee Benefits Consulting

    Regional Director : Employee Benefits Consulting

    The Recruitment CouncilCape Town, South Africa
    Role : Regional Director : Employee Benefits Consulting.Category : Executive Management.Salary : R800 000 R1 300 000 Per Annum. An established leader in the industry is seeking a seasoned professional ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    New Business Development Consultant (Logistics)

    New Business Development Consultant (Logistics)

    Qetello HoldingsGoodwood, South Africa
    Join a dynamic team in the logistics industry as a New Business Development Consultant, based in vibrant Cape Town.This exciting role is perfect for a results-driven professional with a passion for...Show moreLast updated: 6 hours ago